CRM Specialist, E-commerce

7 days ago

Montreal Quebec GF, CA BRP Full time

We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family.

YOU'LL HAVE THE OPPORTUNITY TO:

Strategy

Working alongside your team members and partners, you will:

  • Participate and lead various projects.
  • Work closely with different teams to execute and align vision with the e-commerce strategies.
  • Analyze campaign results and share recommendations.
  • Play a key role in lead acquisition to maintain a healthy database.
  • Build and optimize the consumer journey through personalized touchpoints and content.
  • Foresee and share best practices to bring innovation and increase programme performance.

Processes

Working alongside your team members and partners, you will execute marketing automation processes that will support our objectives to:

  • Plan, execute, and optimize multi-channel campaigns from beginning to end.
  • Ensure quality control for CRM campaigns and make sure they are delivered on time.
  • Standardize acquisition processes throughout brands and regions.
  • Maintain, improve and monitor the lead management system.
  • Help align internal and external teams on priorities and roadmaps.
  • A/B Testing global campaigns.
  • Qualify leads and manage opportunities to ensure conversion.
  • Responsible for day-to-day operations of the CRM tools.
  • Ensure deliverability and monitor IP reputation.

Culture

Working alongside your team members and partners, you will:

  • Elevate marketing competencies through an active and informed global marketing community.
  • Participate in workshops and training aligned with the vision.
  • Support initiatives to develop and propel a unique and engaging CRM culture globally.

YOU WILL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:

  • A bachelor’s degree in marketing or a related field.
  • At least 3 years of experience in customer relationship management or e-commerce.
  • Experience in marketing automation (email, SMS, or other channels).
  • Knowledge of Adobe campaign solution or Salesforce required.
  • Accustomed to HTML and JavaScript.
  • Fluent in both written and spoken English and French.
  • Knowledge of the following tools is an asset: Power BI, GA, AA, Jira, SalesForce, Asana, Validity.
  • Strong knowledge of email marketing best practices.
  • Versatility, flexibility, and willingness to work in a fast-paced and rapidly changing environment.
  • Good communication skills.
  • Great problem-solving skills and creativity.
  • Detail-oriented with a critical degree of accuracy.
  • The ability to prioritize work and manage multiple tasks simultaneously, while adhering to deadlines.
  • The ability to lead medium-scale projects.

ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead

For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let’s start with a strong foundation - You want it, we have it:

  • Annual bonus based on the company’s financial results
  • Generous paid time away
  • Pension plan
  • Collective saving opportunities
  • Industry leading healthcare fully paid by BRP

What about some feel good perks:

  • Flexible work schedule
  • A summer schedule that varies by department and location
  • Holiday season shutdown
  • Educational resources
  • Discount on BRP products

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination; It’s about the journey.

#LI-Hybrid

#LI-EF1

  • Specialist, Global CRM

    2 weeks ago

    Montreal, Quebec, G4F, CA BRP Full time

    We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family.YOU'LL HAVE THE...

  • Senior E-mail CRM Integrator

    1 month ago

    Montreal, Quebec, G4F, CA National Bank Full time

    A career as an Senior E-mail CRM Integrator in the CRM Integration team at National Bank means contributing to the development and integration of e-mail campaigns using technological tools. You will be actively involved in the implementation, evolution and operation of business requirements to support a consistent email customer experience. Your job Develop...

  • CRM & Email Marketing Manager

    7 days ago

    Greater Montreal, Quebec, CA Moose Knuckles Canada Full time

    WHAT WE BELIEVEWe believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism.WHO WE AREWe are bold, we are tenacious, we are courageous and brave.We are a cast of characters;We embrace our differences and we share our likenesses.Some of What’s in it for You!Paid Personal DaysGenerous Benefit...

  • Senior Director in Digital Acquisition

    1 month ago

    Montreal, Quebec, G4F, CA National Bank Full time

    A career as a Senior Director in Digital Acquisition in National Bank's digital team means having a direct impact on the performance of digital acquisitions through various channels and informational websites. This job allows you to implement your expertise in digital strategy, leadership and your obsession with performance.Your jobWork in close...

  • Specialist Software Development

    3 months ago

    Montreal, Quebec, G4F, CA Canadian National Railway Full time

    At CN, we work together to move our company-and North America-forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely...

  • Consultant(e)/ Consultant(e) Principal(e), services-conseils en risque

    1 week ago

    Montreal, Quebec, G4F, CA BDO Canada Full time

    Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal...

  • IT Business Analyst

    24 hours ago

    Montreal, Quebec, G4F, CA Sanimax Full time

    Your professional transformation starts hereAre you full of great ideas? Do you dream of building a greener future as part of a company that values your skills and opinions? Are you looking for a flexible employer that will give you the opportunity to grow within the company?This job is for you!Sanimax is currently seeking a Business Analyst with experience...

  • Administrative Professional, Financial Reporting

    1 week ago

    Montreal, Quebec, G4F, CA BDO Canada Full time

    Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal...

  • Bilingual Senior Administrative Professional, Canadian Tax Services

    1 week ago

    Montreal, Quebec, G4F, CA BDO Canada Full time

    Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal...

  • Responsable de projet

    1 week ago

    Greater Quebec City Metropolitan Area, CA Proxima Centauri - Marketing et Ressources Humaines Full time

    Gestionnaire de Projets – Ville de QuébecNotre client est une entreprise renommée dans le domaine du commerce de détail, spécialisée dans les soins et le bien-être de ses clients. Il recherche un(e) Gestionnaire de Projets ayant un ‘’background’’ axé sur les projets impliquant l’implication ou l’optimisation de divers logiciels et...

  • Coordonnateur de projets web

    1 month ago

    Greater Montreal Metropolitan Area, CA Groupe APP - APP Group Full time

    Dans le présent document, le masculin est utilisé dans le seul but d’alléger le texte.À propos de nousGroupe APP est la maison-mère des marques Mackage et SOIA & KYO, basée à Montréal, dont les bureaux se trouvent actuellement à Montréal, Toronto, New York, Miami, Shanghai, Munich et Paris.MACKAGE Experts de la protection toutes saisons depuis...

  • Assistant Gérant de magasin

    1 month ago

    Greater Montreal Metropolitan Area, CA Mackage Full time

    À propos MACKAGEExperts de la protection toutes saisons depuis 1999, Mackage travaille les cuirs, duvets et laines parmi les plus raffinés et les plus responsables, toujours dans un design avant-gardiste haut-de-gamme avec une approche méticuleuse et sans compromis pour un confort enveloppant et des silhouettes emblématiques.Parmi les leaders mondiaux...

  • Spécialist de Power BI

    7 days ago

    Greater Montreal Metropolitan Area, CA Groupe APP - APP Group Full time

    À propos de nousGroupe APP est la maison-mère des marques Mackage et SOIA & KYO, basée à Montréal, dont les bureaux se trouvent actuellement à Montréal, Toronto, New York, Miami, Shanghai, Munich et Paris.MACKAGE Experts de la protection toutes saisons depuis 1999, Mackage travaille les cuirs, duvets et laines parmi les plus raffinés et les plus...

  • Gestionnaire Sénior, Talent et Culture – Division de la vente au détail

    2 months ago

    Greater Montreal Metropolitan Area, CA Groupe APP - APP Group Full time

    À proposGroupe APP est la maison-mère des marques Mackage et SOIA & KYO, basée à Montréal, dont les bureaux se trouvent actuellement à Montréal, Toronto, New York, Miami, Shanghai, Munich et Paris.MACKAGEExperts de la protection toutes saisons depuis 1999, Mackage travaille les cuirs, duvets et laines parmi les plus raffinés et les plus responsables,...

  • CRM Specialist, E-commerce

    6 days ago

    Montreal, Canada BRP Full time

    We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family. YOU'LL HAVE THE...

  • CRM Specialist, E-commerce

    3 days ago

    Montreal, Canada BRP Full time

    We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family. YOU'LL HAVE THE...

  • CRM Specialist, E-commerce

    7 days ago

    Montreal, Canada BRP Full time

    We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family.YOU'LL HAVE THE...

  • Spécialiste CRM, Expert e-commerce

    7 days ago

    Montreal, Quebec, Canada BRP Full time

    Dans le cadre de notre croissance constante et de l'expansion de nos activités sur la scène internationale, nous sommes à la recherche d'un Spécialiste CRM, Expert e-commerce pour renforcer notre équipe. Ce poste vous permettra de jouer un rôle clé dans la définition et l'exécution des stratégies CRM en lien étroit avec les...

  • Directeur Marketing E-commerce

    7 days ago

    Montreal, Quebec, Canada Tbwa ChiatDay Inc Full time

    Fonction : Gestionnaire Marketing Digital et E-commerceNous sommes Connect&GO, un leader mondial de la technologie offrant un logiciel de gestion des attractions qui permet aux sites d'accueillir leurs visiteurs de manière inoubliable. Notre culture est fondée sur l'innovation, alimentée par le plaisir et les fous rires.À la recherche d'un(e)...

  • E-commerce Marketing Strategist

    7 days ago

    Montreal, Quebec, Canada Tbwa ChiatDay Inc Full time

    We are Connect&GO, a leading provider of attractions management software, empowering venues to deliver unforgettable guest experiences. Our company is expanding its digital marketing and e-commerce capabilities, and we're seeking a seasoned professional to lead the launch and delivery of our new marketing-focused services.Job DescriptionKey...

  • Stratégiste E-commerce Expérimenté

    7 days ago

    Montreal, Quebec, Canada JRoss Recruiters Full time

    MissionEn tant que Directeur du E-commerce chez JRoss Recruiters, vous êtes chargé de développer et d'exécuter la feuille de route e-commerce pour stimuler la croissance des ventes, l'acquisition et la fidélisation des clients. Vous travaillez en étroite collaboration avec les équipes marketing pour optimiser les campagnes digitales (SEO, SEM,...

  • E-Commerce Operations Specialist

    1 month ago

    Montreal, Quebec, Canada BIJOUX BIRKS Full time

    At Bijoux Birks, we are seeking a highly motivated E-Commerce Operations Specialist to join our team.Key Responsibilities:Review and process e-commerce orders from Magento.Verify and coordinate with Credit department for suspicious orders.Search for inventory and create transfer orders when necessary.Update product information online and maintain accurate...

  • Digital E-commerce Strategist

    3 weeks ago

    Montreal, Quebec, Canada Moose Knuckles Canada Full time

    About the Role:We are seeking a seasoned Digital E-commerce Strategist to spearhead the development and enhancement of our e-commerce platform. This is an exciting opportunity to join our innovative team at Moose Knuckles Canada and play a pivotal role in shaping a superior, data-driven online retail landscape.Key Responsibilities:Product Strategy and...

  • Email Marketing and CRM Manager

    5 days ago

    Montreal, Quebec, Canada Moose Knuckles Canada Full time

    We are seeking a highly skilled Email Marketing and CRM Manager to join our team at Moose Knuckles Canada. This exciting opportunity is ideal for a creative marketer with experience in email campaigns and customer relationship management (CRM).About the RoleAs an Email Marketing and CRM Manager, you will play a key role in driving key media and business...

  • B2B Marketing

    6 months ago

    Montreal, Canada Cansel Full time

    Position Summary Looking for an opportunity to spread your wings and grow professionally? If you have an entrepreneurial mindset, are excited and curious about all things ecomm and online marketing, and are looking to be part of a small but mighty team, this may be the right role for you. Your day will include working closely with the...

  • Content Creator

    4 weeks ago

    Montreal, Quebec, Canada SSENSE Full time

    Job OverviewWe are seeking a skilled Content Creator to join our team as an E-Commerce Product Specialist. In this role, you will be responsible for creating high-quality product descriptions that showcase our wide range of products in the best possible light.About the RoleThis is a freelance position that requires working on-site at our studio in Montreal....

  • E-commerce Listings Specialist

    7 days ago

    Montreal, Quebec, Canada Stone Lain Full time

    Marketplace Listings ExpertAbout Stone Lain:We're a modern dinnerware company dedicated to elevating everyday meals with stylish and high-quality products.Job Overview:As a detail-oriented E-commerce Listings Specialist, you'll be responsible for creating and optimizing product listings across leading e-commerce platforms like Amazon, Walmart, and Wayfair....

  • Content Creation Specialist

    3 weeks ago

    Montreal, Quebec, Canada SSENSE Full time

    Job Title: Content Creation Specialist - E-commerce CopywriterEarnings per Day: $170About SSENSESSENSE is a leading online fashion retailer that offers a wide range of products. Our team is seeking a skilled Content Creation Specialist - E-commerce Copywriter to join our Montreal studio.Job Description:We are looking for an experienced copywriter to create...

  • Specialist, Global CRM

    2 weeks ago

    Montreal, Canada BRP Full time

    We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family. YOU'LL HAVE THE...

  • Specialist, Global CRM

    2 weeks ago

    Montreal, Canada BRP Full time

    We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family. YOU'LL HAVE THE...

  • Visual Production Specialist

    4 weeks ago

    Montreal, Quebec, Canada SSENSE Full time

    About the RoleWe are seeking a skilled Visual Production Specialist to join our team. The ideal candidate will have expertise in e-commerce retouching, with a strong understanding of visual production processes and ability to deliver high-quality content.

  • Specialist, Global CRM

    2 weeks ago

    Montreal, Canada BRP Full time

    We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family.YOU'LL HAVE THE...

  • Spécialiste CRM, Commerce électronique

    6 days ago

    Montreal, Canada BRP Full time

    Nous sommes à la recherche d’une ou d’un spécialiste de la gestion de la relation client (CRM) globale qui sera un pilier de la transformation numérique et dirigera des projets numériques de bout en bout en mettant l’accent sur l’expérience client. Le meilleur, c’est que vous ferez l’expérience des produits de classe mondiale de BRP et de...

  • Specialist, Global CRM

    2 weeks ago

    Montreal, Canada BRP Full time

    We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family.YOU'LL HAVE THE...