Specialist, Global CRM

1 month ago

Montreal Quebec GF, CA BRP Full time

We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family.

YOU'LL HAVE THE OPPORTUNITY TO:

Strategy

Working alongside the CRM and brand marketing teams (Ski-Doo, Sea-Doo, Can-Am Off-Road, Can-Am On-Road, Marine group), you will:

  • Participate and lead various projects.
  • Work closely with different teams to execute and align vision with brand strategies.
  • Analyze campaign results and share recommendations.
  • Play a key role in lead acquisition to maintain a healthy database.
  • Build and optimize the consumer journey through personalized touchpoints and content.
  • Foresee and share best practices to bring innovation and increase programme performance.

Processes

Working alongside your team members and partners, you will execute marketing automation processes that will support brands to:

  • Plan, execute, and optimize multi-channel campaigns from beginning to end.
  • Ensure quality control for CRM campaigns and make sure they are delivered on time.
  • Standardize acquisition processes throughout brands and regions.
  • Maintain, improve and monitor the lead management system.
  • Help align internal and external teams on priorities and roadmaps.
  • A/B Testing global campaigns.
  • Qualify leads and manage opportunities to ensure conversion.
  • Responsible for day-to-day operations of the CRM tools.
  • Ensure deliverability and monitor IP reputation.

Culture

Working alongside your team members and partners, you will:

  • Elevate marketing competencies through an active and informed global marketing community.
  • Participate in workshops and training aligned with the vision.
  • Support initiatives to develop and propel a unique and engaging CRM culture globally.

YOU WILL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:

  • A bachelor’s degree in marketing or a related field.
  • At least 3 years of experience in customer relationship management or e-commerce.
  • Experience in marketing automation (email, SMS, or other channels).
  • Knowledge of Adobe campaign solution or Salesforce required.
  • Accustomed to HTML and JavaScript.
  • Fluent in both written and spoken English and French.
  • Eagerness to engage and innovate.
  • The ability to work in collaboration with different divisions of the organization.
  • Good communication skills.
  • Great problem-solving skills and creativity.
  • Detail-oriented with a critical degree of accuracy.
  • The ability to prioritize work and manage multiple tasks simultaneously, while adhering to deadlines.
  • The ability to lead medium-scale projects.

ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead

For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let’s start with a strong foundation - You want it, we have it:

  • Annual bonus based on the company’s financial results
  • Generous paid time away
  • Pension plan
  • Collective saving opportunities
  • Industry leading healthcare fully paid by BRP

What about some feel good perks:

  • Flexible work schedule
  • A summer schedule that varies by department and location
  • Holiday season shutdown
  • Educational resources
  • Discount on BRP products

WELCOME TO BRP

We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination; It’s about the journey.

#LI-Hybrid

#LI-EF1

  • CRM Specialist, E-commerce

    4 weeks ago

    Montreal, Quebec, G4F, CA BRP Full time

    We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family.YOU'LL HAVE THE...

  • Analyste d’affaires CRM

    16 hours ago

    Montreal, Quebec, G4F, CA IDEKA Services Conseils Full time

    Si vous consultez ce poste, c’est que vous êtes à la recherche d’un emploi ou simplement attentif au marché! . Si vous êtes à l’écoute d’une belle opportunité de carrière, nous avons peut-être votre futur défi professionnel !!! Lisez vite ce qui suit …LE CADRE GÉNÉRALIDEKA Services Conseils est à la recherche d’un.e Analyste...

  • Human Resources Specialist

    2 weeks ago

    Montreal, Quebec, G4F, CA Apex Systems Full time

    Title: Human Resources SpecialistClient: Big Five Tech Giant, a multinational technology corporationTerms: 6-month contract, possible extensionLocation: Montreal- RemoteApex Systems is a global IT services provider, and our staffing practice has an opening for a HR Specialist with 5+ yrs experience, a background in supporting HR related cases, performance...

  • Software Engineering Specialist

    16 hours ago

    Montreal, Quebec, G4F, CA Amaris Consulting Full time

    Le Software Engineering Specialist participera aux étapes d’analyse, de conception, de développement, de test, de mise en œuvre et de maintenance tout au long du cycle de vie de développement de nos applications. En tant que membre d’une équipe agile, il ou elle est expert(e) en conception et développement logiciel, et travaillera en étroite...

  • COBOL Functional Analyst

    2 weeks ago

    Montreal, Quebec, G4F, CA Insight Global Full time

    Required Qualifications:5-7+ years of experience as a functional or business analystKnowledge of Mainframe MVS, business domains, analytical thinking, Cobol, VSAM, IDMS, CICS, Easytrieve, and/or JCLBackground working in the financial services, trust, and/or insurance sectorsMust be highly effective working remotelyMust be able to travel every quarter or so...

  • Marketing Specialist

    16 hours ago

    Montreal, Quebec, G4F, CA Lamour Full time

    ABOUT US Family-owned and operated since 1953, Lamour Inc. has earned its reputation as the “Best in Class” choice for socks, performance wear, hosiery and intimates. In fact, we are among the top 5 global players in base layer active wear, the #1 global seamless manufacturer, & one of Canada’s leading sock manufacturers. As a one-stop shop, we work...

  • Service Center Representative

    2 weeks ago

    Montreal, Quebec, G4F, CA Insight Global Full time

    JOB DESCRIPTIONAs a Bilingual Client Support Specialist, your role involves researching, troubleshooting, and resolving application issues related to system setup, product functionality, enhancements, and general client inquiries. You'll utilize your strong interpersonal skills and product knowledge to effectively communicate with customers and...

  • Process Optimization Analyst

    16 hours ago

    Montreal, Quebec, G4F, CA Infotree Global Solutions Full time

    Job Title: Senior operational risk process engineering advisor Duration: 10 MonthsLocation: Montreal, Quebec, H3B4L2Job Description:Your mission:Act as a specialist in process transformation for a technological integration project and several business processes in operational risks. In this capacity, you will be required to simplify ways of doing things, to...

  • HR Business Partner and Internal Recruitment Specialist

    3 weeks ago

    Montreal, Quebec, G4F, CA Fed Finance Full time

    Become an HR Business Partner and Internal Recruitment Specialist at Fed Group Canada Are you an experienced 360 recruiter in an agency setting, looking to transition into a corporate environment that combines internal recruitment, HR strategy, training, and talent development? This role is perfect for you! Become an HR Business Partner and Internal...

  • Payroll Benefits Specialist

    16 hours ago

    Montreal, Quebec, G4F, CA MEDLOG Transport & Logistics Full time

    PAYROLL BENEFITS SPECIALISTContribution to MEDLOG CANADAMEDLOG is a one-stop shop for global inland solutions. We dedicate ourselves daily to be the most customer centric, reliable and resourceful logistics and supply chain provider, engaged in providing customizable logistics solutions in order to help our customers get their goods to market rapidly and, in...

  • Risk & Compliance Specialist (Transportation and Logistics)/Spécialiste en risques et conformité

    2 weeks ago

    Montreal, Quebec, G4F, CA Fuze Logistics Services Inc Full time

    Risk & Compliance Specialist (Transportation and Logistics)Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.We are seeking a Risk & Compliance Specialist to join our team in...

  • Experiential Marketing Specialist, Can-Am On-Road

    1 month ago

    Montreal, Quebec, G4F, CA BRP Full time

    We are looking for a qualified experiential marketing specialist to support our Can-Am On-Road brands (3-Wheel and 2-Wheel motorcycles). If you have a passion for creating memorable customer experiences, engaging in local communities and coordinating promotional event tactics, we would like to meet you. Our ideal candidate has the ability to create and...

  • Ad Ops Specialist

    2 weeks ago

    Montreal, Quebec, G4F, CA billups Full time

    Company Overview:Reinventing out-of-home planning and placement for the performance age. billups is the leading independent out-of-home (OOH) specialist in North America and is continuing to grow in the EMEA and APAC regions. Delivering OOH managed services globally, helping advertisers and agencies strengthen media performance through our patented analytics...

  • Administrative Technician

    2 months ago

    Montreal, Quebec, G4F, CA Mazars Full time

    Forvis Mazars is a leading global audit and advisory network composed of two independent partnerships, bringing together over 40,000 people in more than 100 countries. In Canada, our firm, with offices in Montreal, Outaouais, and Toronto, unites nearly 250 professionals offering a full range of services in audit, accounting, tax, and advisory. About the...

  • Payroll Specialist

    1 month ago

    Montreal, Quebec, G4F, CA Mazars Full time

    Forvis Mazars is a global Top 10 audit and advisory network composed of two independent partnerships with over 40,000 people in more than 100 countries. Our firm in Canada, with offices in Montreal, Outaouais, and Toronto, brings together nearly 200 professionals offering a full range of services in the audit, accounting, tax, and advisory.About the RoleAs a...

  • Account Executive

    16 hours ago

    Montreal, Quebec, G4F, CA Hornetsecurity Full time

    Be part of our fast-growing international company with a promising future and unlimited development! We are looking for a motivated Account Executive who wants to work with an amazing team and towards us becoming a market leader in Canada!This is an important full-time position that we are looking to fill immediately, based out of our office in Montréal...

  • Clin Ops Specialist

    4 months ago

    Montreal, Quebec, G4F, CA Syneos Health Full time

    Description Clinical Operations Specialist Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. Our Clinical Development model brings the customer and the patient...

  • Legal Advisor

    2 months ago

    Montreal, Quebec, G4F, CA National Bank Full time

    A career in the legal department at National Bank means participating in the transformation in order to have a direct impact on our clients. As a Legal Advisor in the Legal Documentation - Financial Markets team, you will practice law as a specialist on the legal aspects related to the various trading activities and operations of the Bank and its...

  • Information Technology Network Specialist

    2 weeks ago

    Montreal, Quebec, G4F, CA Infogain Full time

    ***This position is physically 5 days a week onsite in Montreal office.****Will prioritize bilingual candidates* The candidate must speak English as part of the team is located outside of Quebec.Your Role & Main Responsibilities• Contribute to the upkeep of the network infrastructure and network services for the global enterprise• Improve network...

  • Production and Documentation Center Technician

    2 months ago

    Montreal, Quebec, G4F, CA Mazars Full time

    Forvis Mazars is a global Top 10 audit and advisory network composed of two independent partnerships with over 40,000 people in more than 100 countries. Our firm in Canada, with offices in Montreal, Outaouais, and Toronto, brings together nearly 250 professionals offering a full range of services in the audit, accounting, tax, and advisory. About the Role...