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Systems Administrator

4 weeks ago

Port Coquitlam, Canada enCompass Solutions Group Full time

enCompass Solutions Group is changing the way industry in the Pacific Northwest looks at operational processes and success. We need your help as we continue to drive our business forward on the leading edge of industrial automation.

enCompass is seeking a Systems Administrator for our Port Coquitlam, BC location. enCompass Solutions Group services customers in a variety of industrials markets, including Ports and Terminals, Industrial (Metals, Paper, Chemical, Mining), General Industry (Automotive, Manufacturing), Utility (Power Plants, Water and Wastewater), Marine, Oil and Gas, Mining, and others.

This individual will be a key member of Software Solutions Team and will be responsible for performing a variety of tasks that include but are not limited to the following:

  • Manage and maintain internal IT infrastructure, including servers, networks, and cloud services.
  • Be responsible for onboarding/offboarding, Laptop Builds, Microsoft 365, Active Directory and other applications.
  • Assist internal staff with IT related issues.
  • Ensure data security and backup following our cybersecurity policies.
  • Conduct regular system monitoring and proactive maintenance to ensure optimal performance and identify potential issues.
  • Provide remote and on-site system administration support for clients.
  • Maintain client IT infrastructure, including servers, networks, firewalls, and security systems

What you will need to be successful in this role:

  • Strong communication and interpersonal skills, with a focus on delivering exceptional customer service.
  • Self-motivated and eager to learn new skills and technologies.
  • Enjoy solving problems and troubleshooting both internal and customer system issues, even in high-pressure situations.
  • Comfortable working directly with customers to provide assistance and support for their systems.
  • Willingness to work in both office environments and industrial sites.
  • Enjoy traveling to local job sites, with occasional out-of-town trips as needed.
  • Quick to learn and able to adapt to a fast-paced work environment.

Skills & Qualifications:

  • Excellent communication and customer service skills.
  • Degree or diploma in Computer Science, Information Technology, or a related field.
  • A valid drivers license and be able to provide remote and on-site system administration support for clients
  • A strong interest in industrial automation and a desire to learn about OT/IT convergence
  • Experience in IT support, systems administration, or a similar role.
  • Strong troubleshooting skills and ability to manage multiple priorities.
  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP).

Why you should apply:

  • Excellent compensation packages.
  • Medical, dental and other benefits.
  • Work with a variety of leading-edge technologies.
  • Progressive management and agile teams.
  • Great culture amongst staff willing to work together to solve problems
  • Company sponsored training and development.
  • Company sponsored events and team building activities.
  • We know it takes time to apply and we really appreciate your interest in enCompass Solutions Group; however, only those candidates being considered for an interview will be contacted directly.