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Bilingual Patient Reimbursement Specialist
3 months ago
Job Category: Corporate Services
Requisition Number: BILIN003649
Posted: August 16, 2024
Job Status: Full-Time, Permanent
Job Location: Moncton, NB / Oakville, ON / Montreal, QC
Application Deadline: September 6, 2024
LocationsHome Office
Main St
Moncton, NB E1C 1H7, CAN
At BioScript Solutions, we’re committed to simplifying access to specialty care for people with chronic health conditions and rare diseases. From our home base in Atlantic Canada, we’ve grown into a national network of 13 pharmacies, 100+ Coverdale Clinics, and comprehensive patient support programs (NavieGo) that serve thousands of people across the country.
Your future starts here
We are looking for an engaged individual to take on the role of Bilingual Patient Reimbursement Specialist. This role is responsible for undertaking the management of specific projects or cases that are assigned to them in regards to patient reimbursement and coordination for the NavieGo branch of the organization. In collaboration with the dispensing BioScript Pharmacy pharmacist, the Bilingual Patient Reimbursement Specialist is responsible for overall management of their patient cases and act as a one point of contact to their assigned health care providers. In addition, this role offers the unique opportunity to contribute to the strategic direction of our reimbursement practices and designing the workflows, with room for advancement as we grow.
How you will make an impact
- Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients;
- Coordinate cases with insurance companies, physician's offices and healthcare professionals in order to maximize reimbursement solutions;
- Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs;
- Foster and build relationships with key clinics;
- Coordinate with pharmacy processes required once funding has been obtained;
- Acquire in depth knowledge of public/private and federal funding mechanisms;
- Other duties and tasks as required from time to time.
What you’ll bring to our team
- Bilingualism - English/French - is a requirement;
- Prior experience in a reimbursement role is a strong asset;
- Experience in the healthcare, pharmaceutical, or insurance industry is an asset;
- Minimum of 2 years’ experience in customer/client service experience;
- Strong proficiency in Microsoft and Google applications (Google apps, Word, Excel);
- Professional/courteous/efficient telephone manner;
- Proven ability to organize time, set priorities, and multi-task in order to meet various competing work deadlines;
- Strong communication and interpersonal skills;
- Ability to work independently and in a team environment;
- Ability to resolve issues effectively and efficiently;
- An out-of-box thinking approach;
- Able to work rotating shifts Monday through Friday, covering the hours of 8 AM to 8 PM EST.
Our commitment to our team, our patients, and our community
As one of Canada’s Best Managed Companies, we offer a competitive total rewards package and paid time off to volunteer. From donation programs and local community engagement activities, to national charitable and environmental initiatives, our team's passion for creating change extends from patient care to community care.
We're proud to be an equal opportunity employer. As a people-centric organization, we’re committed to fostering a culture free of discrimination, and providing a safe space for all team members to express their individuality.
If you’re looking for a collaborative and dynamic workplace where you can bring and be your best, apply now and join our #BestTeam.
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