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Medical Receptionist

2 months ago

Sherwood Park, Canada Advanced Respiratory Care Network Full time €18
Company Culture and Equality Statement:

At ARC, we are committed to fostering a diverse, inclusive, and equitable workplace where every employee feels valued and respected. We believe that our success is driven by the unique perspectives and contributions of our team members. ARC is proud to be an equal opportunity employer, and we encourage candidates of all backgrounds to apply.

We offer a supportive and collaborative work environment where professional growth is encouraged, and a healthy work-life balance is maintained. Join us at ARC and be part of a team dedicated to delivering exceptional care to our patients.

Job Summary:
ARC is seeking a dedicated and experienced Medical Receptionist for our North Edmonton location. The ideal candidate will have a minimum of 2 years of experience in a similar role, with a strong ability to multi-task, manage multiple phone lines, and provide exceptional patient care. As a key member of our team, you will be responsible for coordinating patient appointments, handling administrative tasks, and ensuring a smooth and welcoming experience for all patients.

Key Responsibilities:

Reception Duties: Answer multiple phone lines promptly and professionally, direct calls to appropriate staff, and take detailed messages as needed.
Patient Coordination: Greet patients, manage check-ins, and coordinate patient flow to ensure efficient appointment scheduling and minimal wait times.
Appointment Management: Schedule and confirm patient appointments using Health Quest software, ensuring all necessary information is accurately recorded.
Administrative Support: Assist with general office duties including filing, scanning, and linking documents to patient records, and handling patient inquiries both in person and over the phone.
Data Entry: Accurately input and update patient information in the Health Quest system.
Communication: Collaborate with medical staff and other team members to ensure all patient needs are met and any issues are addressed in a timely manner.

Qualifications:

Minimum of 2 years of experience in a medical receptionist or similar role.
Proficiency in using Health Quest software or similar electronic health record systems.
Strong multitasking skills, with the ability to handle a fast-paced environment and manage multiple phone lines.
Excellent communication and interpersonal skills, with a patient-focused approach.
Ability to work independently as well as part of a team.
Experience in patient care coordination is an asset.

How to Apply:

If you are a dedicated and compassionate Medical Receptionist looking for a long term position with a growing company please submit your resume and cover letter to the link above with the subject line "Medical Receptionist - Sherwood Park." We thank all applicants for their interest; however, only those selected for an interview will be contacted. If you have questions regarding the position you can contact our HR Manager (Alicia Nankissoor) at or via email at

ARC is committed to providing equal employment opportunities to all qualified individuals and encourages applications from candidates of diverse backgrounds.

We thank all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted. We look forward to reviewing your application