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Dynatrace Site Ops

2 months ago


Toronto, Ontario, Canada Avanciers Full time
Hello

Hope you are doing great.

Please find the requirement below, If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really appreciate if you can give me a call back at my contact number No

Position:
Dynatrace

  • Site Ops

Location:
Toronto, ON

Contract Role

JD is below:
-
10+ Years' Experience in a Production Engineering/Support, High Availability Role
  • Minimum of 7 years of experience
a. Understands the role of an SRE / SiteOps.
-
  • MUST
b.
5 years Minimum of Dynatrace Experience Minimum of 2 years of experience in DT

i. Able to setup Synthetic Monitoring.-MUST

ii. Drill down to the core errors and diagnose.-MUST

iii. DynaTrace Associate Certified is a Plus but will not substitute real world experience.- GOOD TO HAVE

a. Ability to effectively write grammatically correct technical and business friendly documentation.-MUST

b. Understands RCA's, 5 Why's and the ability to craft an RCA with mínimal supervision.-MUST

c.

Must be able to lead a Critical Incident (MI) Call, take technical notes and wrap everything up in an RCA with mínimal Supervisor/Rudy intervention.

-MUST

d. AWS / Azure / Google - Cloud experience.-MUST

e. Understands API's including API issues which may occur (API Get errorsetc).-MUST

f.
Clear understanding of TCP/IP Networking, DNS (BIND/MS DNS), Routing, Proxy's, and Firewalls. We will use these skills to troubleshoot a wide variety of issues.
  • GOOD TO HAVE
g. Apache / Tomcat, IIS, LAMP and WAMP experience a Plus.
  • GOOD TO HAVE
h. Linux (Ubuntu) and MS Windows Server Experience.-Linux(Ubuntu)GOOD TO HAVE

i. Willing to work in a very dynamic tech environment which requires a
Headstrong person.-MUST

j. On-Call 24/7 Support on Rotation within North American hours.-MUST

k. Must have the willingness to challenge any process which doesn't seem correct or make sense. This includes calling me out as well, we do not need a "
Yes" person. =)
  • MUST
l. Able to work remotely and understands the process. If this person is sitting idle, they should reach out to me directly. I would prefer not to rotate out the next person for a silly reason.-MUST

m. Familiar with SAP, SAP Integrations.
  • GOOD TO HAVE
n. Understands SQL DB's, Replication Agreements and the ability to write SQL queries.-MUST

o. 2 or more scripting languages for future automation and other tasks.-MUST

Warm Regards,

Kaushik Sharma

Desk


Job Type:
Fixed term contract

Schedule:

  • 8 hour shift
  • Monday to Friday

Ability to commute/relocate:

  • Toronto, ON: reliably commute or plan to relocate before starting work (required)

Education:

  • Bachelor's Degree (preferred)

Work Location:
One location

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