Operations Manager

1 week ago


Mississauga, Ontario, Canada MPAQ Automation Full time

About us:

MPAQ Automation Inc. is a supplier of software and plant automation systems to concrete producers across Canada, the US and the Caribbean. We maintain a flat organizational structure and a friendly environment. We react quickly to the needs of our customers, use the latest technologies and provide outstanding customer support.


Our products consist of automation systems designed to control plant equipment (scales, valves, conveyor belts, etc.), as well as dispatch systems to schedule and deliver orders, monitor vehicles via GPS, and optimize production workload across multiple plants.


About the Operations Manager position:

We are seeking an experienced operations manager to oversee day-to-day operations and logistics at MPAQ.

This role will report to the chief operating officer, directly supervise one to two administrative team members, and work closely with department heads to ensure the company operates efficiently and effectively.


This is a full-time, long-term career opportunity in a small company environment, with the possibility of advancement to director/senior level in the future.

Please note this role will require mainly in-person work at our Mississauga office.

Responsibilities:

  • Carry out a range of daytoday operations and logistics tasks related to order management, distribution, inventory, administration, client relations, etc.
  • Track crossdepartment deliverables and streamline workflow processes
  • Supervise administrative/bookkeeping team and resolve issues as they arise
  • Track and manage staff PTO, per diems, benefit plans, etc.
  • Document, update, and answer questions about company policies
  • Assist with team hiring, training, onboarding and offboarding
  • Draft companywide communications and plan staff events
  • Ensure compliance with federal and provincial health and safety regulations
  • Support the executive team by participating in longterm planning and strategy

Requirements:

  • Minimum 5 years working in operational roles
  • Postsecondary degree in business administration or related field
  • Experience in financial analysis, budgeting and accounting
  • Familiar with business software such as QuickBooks, Microsoft Office, Jira, etc.
  • Excellent communication, leadership, interpersonal and organizational skills
  • Background in technical/software B2B products, the engineering/industrial sector or related sector
  • Proficiency in Spanish and/or French is an asset

Compensation and benefits:

  • Competitive annual salary
  • Extended health and disability insurance benefits
  • Paid vacation and personal days


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