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Operations Manager

3 months ago

Mississauga, Ontario, Canada Emterra Group Full time

Who We Are
We are a dynamic, growth-oriented, and safety-focused company.

Our organization has been deemed to be an "essential service" by providing collection and processing for Waste and Recycling that keep our communities clean and safe.

With customer service and safety as our focus, we are looking for an energetic and driven employee to support our growing company and play a crucial role in waste diversion.

Emterra is proud to be recognized as one of Canada's Greenest Employers, a certified diverse supplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC), the Canadian Women Business Enterprise National Council (WBE) and WEConnect International.


Reporting to the Senior Operations you will be responsible for the daily management and coordination of all Route Supervisors, managing daily route schedules/staffing, and ensuring compliance with labour, safety, environmental and corporate policies, regulations and terms and conditions under our customer's contractual obligations.

The Operations Manager has complete responsibility as the Leader of his/her assigned territory, managing recruiting, and will have a focus on maintaining health and safety.


What will you do?

  • Manage daily operational processes and support Route Supervisors;
  • Ensure service excellence, people management, and labour management;
  • Oversee collections operations and the daily dispatching of trucks;
  • Manage progressive discipline and absenteeism program;
  • Manage driver training on operating procedures as well as the health & safety initiatives to ensure compliance and improvement targets are continually met.
  • Ensure daily roll out and end of day procedures are followed as laid out by the Senior Operations Manager;
  • Manage the onboarding of new hires, working with HR and employment agencies;
  • Manage and complete any type of operational reporting required on a daily basis;

What will you bring?

  • Minimum 5 years' managerial experience in logistics or collection operations preferred.
  • Minimum 5 years of prior supervisory experience.
  • Valid DZ or AZ license with air brake endorsement an asset.
  • Advanced computer skills with proficiency in the use of MS Office; Excel is an asset.
  • Excellent time management, organizational, multitasking, interpersonal, and teambuilding skills
  • Excellent oral and written communication skills.
  • Previous experience utilizing RFID GPS, GIS, route management, fuel, and fleet/maintenance management is an asset.
  • Knowledge of provincial labour, transportation, and environmental regulations.

_Reasons to Apply, Stay and Grow with Emterra Group_

  • Opportunity to be part of one of Canada's Greenest Employers
  • Competitive wages and annual wage increases
  • Comprehensive health benefits (drug, dental, vision, LTD, life insurance)
  • Employee Assistance Program, paid for by the Company
  • Tuition reimbursement program and professional development support
  • Be part of an entrepreneurial organization that wants to continue to learn and grow
  • Ability to have impact and make change
Emterra Group is committed to maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our Human Resources Department. Reasonable accommodations will be assessed on a case-by-case basis.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.