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Account Coordinator

3 months ago

Etobicoke, Ontario, Canada Canadian Outdoor Equipment Full time
Do you have a passion for the outdoors and seek to share your experience with others ? Are you a rapport builder eager to provide excellent customer service and find opportunities to grow established accounts and inbound business? We are actively seeking a B2B Account Coordinator - Inbound Sales person to be a part of our team

  • Base & Uncapped Commissions
  • Paid professional development
  • Medical/Dental/Vision/Life insurance copay
  • Additional vacation based on OTE
  • Christmas Season time off
  • Year end Retention Bonus
  • Access to premium camping gear share program
Duties & Responsibilities

  • Demonstrate our core value proposition to develop long standing relationships with established customers to find opportunity to retain and grow customer revenue
  • Manage day to day customer service and administration for all accounts
  • Take your passion of the outdoors to deliver a compelling sales proposition of our products to close and onboard inbound sales
  • Understanding of premium brand products to effectively promote to customers
  • Strategize with marketing and sales team on campaigns
  • Maintain customer engagement with key accounts
  • Create reports that document results of key account focused activities and initiatives
  • Manage notes for customers within internal database
  • Manage customer assets with web and marketing team
  • Manage After Sales Service to accounts including:
  • Requests
  • Customer learning and purchasing tools
  • PK Clinic registration for customer's staff
  • Warranties
  • Pricing
  • Anticipating possible challenges and proactively addressing them
professionalism to reflect the values of our company.

  • Managing client records and activities in CRM
Experience

3 years experience within a similar Account Coordinator and Inbound Sales role working directly with B2B customers

Diploma or Bachelor Degree in business, marketing or related field

Working within a KPI environment

Proficient in Microsoft Office Suite & CRM


This role is suitable for Canada-based applicants only, who are located or within a short commute to our offices in South Etobicoke.

This is not a work-from-home position.

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