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Software Training Representative
3 months ago
You can expect an interesting environment where you're part of making sure our business is running optimally and safely helping keep the economy on track.
We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference.
The incumbent ensures that CN meets the needs of customers by providing essential data that allows both customers and internal stakeholders to make informed decisions about how to manage their railcar inventory.
Use a variety of sophisticated computer systems to provide accurate and timely reporting of train or railcar movementsThe role has standard working conditions in an office environment.
Schedules will require shift work:
day shift, afternoon shift, night shift, overnight shifts, weekends, and holidays on rotation
The role is required to work on an on-call schedule at times where shift assignments are based on seniority
Periods of prolonged sitting and standing at a desk, typing, and looking at multiple computer monitors
Excellent verbal communication, reading comprehension, and writing skills in English (and French )
Strong typing skills and accuracy including previous experience working with Microsoft Office tools or other related software
Proven ability to analyze data, identify trends and effectively communicate findings to increase reporting accuracy, timeliness, and other procedural efficiencies
Any experience/education/skills/knowledge for these above would be considered as an asset
Training
Once onboarded, the new TRR hires complete classroom training with leaders covering CN's rules, policies, procedures and safety measures.
TRRs are provided with in-depth training on our tools and systems to be successful in their role. 6-week on-the-job practical training.During your first 3-months, you will have rotating 1:1 mentorship and training with the team to provide regular coaching, guidance, and support.
Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year.
S.through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919.
CN is committed to programs supporting social responsibility and environmental stewardship.At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate.
As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
