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Shipping Administrator
3 months ago
NATURE AND SCOPE OF POSITION
REPORTING
The Shipping Administrator reports to the Shipping Supervisor of Woodbridge Glass. The working hours are Monday to Friday 8:00 am to 5:00 pm, with flexibility to start earlier/finish earlier.
RESPONSIBILITIES & ACCOUNTABILITIES
- Provide paperwork for customer pickupup orders.
- Plan outbound loads for trucks.
- Optimize route for the load, considering customer hours
- Finalize the load based on picking paperwork.
- Print all required paperwork for the drivers.
- Review incoming paperwork from completed runs for any issues.
- Ensure completed delivery paperwork is complete and signed.
- Administer the RGA program for returned goods.
- Forward paperwork to Customer Service for filing
- Answer phone inquiries from customers regarding order status.
- First point of contact for driver issues/delays on their route (truck issues, customer issues, delivery questions)
- Review Receiving paperwork for completeness prior to sending to Customer Service.
- Other duties as required.
QUALIFICATIONS
- 2 years' experience in a similar role
- Strong written and verbal communication skills
- Strong organization and time management skills
- A high accuracy and attention to detail
- A team player that also can work independently
DEMONSTRATE COMPANY VALUES
- Do what you say act with integrity so our customers and internal partners trust us to deliver results
- Get it done find solutions to ensure the job gets done right
- Be better every day take pride and be passionate about improving our business, safety, and quality and strive to be the best
- Think big picture think longterm, be strategic and have a vision. Your investment in our business, is critical to our success.
- Build strong relationships value our employees, suppliers, and advisors as an essential part of our business. Develop and maintain strong relationships with our customers, contractors and stakeholders.
INDHP