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Housekeeping Supervisor

3 months ago

Whistler, British Columbia, Canada Vacasa Full time

Why Vacasa


We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams.

Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day.

You'll fit right in here if you're curious, entrepreneurial, and thrive in a rapid-growth environment.

Why Housekeeping at Vacasa
We take pride in our work, knowing our tireless efforts provide peace of mind. We're the vacation heroes—giving guests a spotless first impression and setting the tone for an unforgettable experience. With us, you're more than just a housekeeper, you're a keeper of the house.

What we're looking for
We're searching for an exceptional individual to join our team as a Lead Housekeeper in
Whistler, BC. This person is a hard-working individual who will embody our values while maintaining the supreme cleanliness of our homes.

This person will manage a small group of housekeepers in
Whistler, BC and work closely with the local management team.


What you'll do

  • Assist with managing housekeeping operations in
    Whistler, BC creating a welcoming environment for our guests and owners by ensuring homes are clean and cared for.
  • Conduct regular quality control inspections prior to guest and owner arrivals
  • Assist with scheduling, distribution of tickets, ordering and organizing supplies, as assigned by the manager
  • Manage an efficient and highquality team of housekeeping personnel ensuring all are trained, effective, and adhere to Vacasa policies and procedures
  • Train and monitor use of company softwares such as housekeeping, payroll and room inspection tools.
  • Meet and maintain Vacasa standards and metrics such as NPS, standard unit appearance, and efficiency
  • As required, professionally clean and maintain Vacasa properties using cleaning procedures and products in conformance with prescribed company standards
  • Establish and maintain open, collaborative relationships within your department and throughout the company.
  • Provide crosscoverage for your manager and Co-Lead(s) when necessary
  • Other responsibilities as assigned because every day looks different

The skills you'll need

  • Reliable transportation
  • Driving inclement weather conditions as required
  • Availability to work Sunday through Saturday, early mornings and evenings as needed.
  • Ability to work well under pressure in a fastpaced environment
  • Lead by example while embodying our company values
  • Highly responsive and reliable
  • Strong attention to detail
  • Prior housekeeping experience preferred although we can teach you the Vacasa standard
  • Ability to stand, sit, and walk for an extended period of time.
  • Reach overhead and below the waist
  • Push, pull, and lift less than or equal to 20 pounds
  • Bend, stoop, squat, kneel, and twist
  • Adhere to all company policies and procedures
  • Reasonable comfort level with computers and smart devices

What you'll get

  • Extended Medical and Dental
  • Registered Retirement Savings Plan company match
  • Ski pass/activity allowance, or Travel allowance for Squamish/Pembertonbased applicants
  • Employee Assistance Program
  • Career advancement opportunities
  • Employee discounts
  • Employee recognition program
  • All the equipment you'll need to be successful
  • Great colleagues and culture, monthly socials
- $1000 sign on bonus paid in 2 parts

Compensation:

- $24.50 CAD/hr
- $1000 SIGN ON BONUS Paid in two segments - $500 paid after 30 days of employment. $500 paid after 90 days of employment.

  • We do not have staff accommodation available. Must be legally eligible to work in Canada._
  • Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited._
  • Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years._
  • An offer of employment for this role will be contingent upon the successful completion of a background check._