Learning Consultant

2 weeks ago

Edmonton, Alberta, Canada Servus Credit Union Full time

Posting Closes
March 17, 2023, end of day

Employment Status
Full Time Temporary - 12 months

# Of Positions
One (1)

Compensation
$76,438 to $95,548 per annum

Servus is growing We are looking for a
Learning Consultant - Performance in our
People and Culture department.


The Learning Consultant works at a strategic level and is accountable for increasing performance through elevating Leader's proficiency in goal writing across the organization and by developing various learning solutions.


The primary focus for this position is to support greater performance and achievement of business outcomes by aligning and writing more meaningful and purposeful individual goals.

They will support the evolution of goal development to better align with business outcomes.

They are required to consult with key stakeholders to analyze goal needs and determine required actions to close Performance Gaps that support the new Performance Management program.

These actions may require development from the business, and it is the Learning Consultant's responsibility to work with the business to identify the gaps and possible solutions.

As a result, they must be able to maneuver through complex learning, leadership and organizational issues.


This role will be responsible for creating learning solutions that support and align culture, organizational strategies, and business objectives, with the identified competencies, skills and knowledge required to close gaps.

They are accountable for creating comprehensive learning solutions.

This position is also accountable for ensuring successful integration and delivery of these learning solutions as well as validation, evaluation and re-assessment as business needs change.


Overall, the solutions are focusing on enhancing the skills and competencies required to enhance performance for our employees, leaders and overall talent management programs.


This position is also responsible for supporting the overall Performance Management Program with support from the Senior Manager, Leadership Development.


This position must partner collaboratively with all teams and key stakeholders on projects and initiatives while developing and maintaining positive working relationships with all leaders and employees of Servus.

More specifically, the scope of your responsibilities will include, but are not limited to:

  • Reviewing departmental Performance goals, categorizing Performance and Talent Goals for all departments in Servus. Using goal criteria prioritize and work with stakeholders to evolve goals to support the 2023 Performance Management program.
  • Planning and conducting effective analysis to map and categorize goals for each business unit, focusing on defining key objectives, activities, as well as skills and behaviours that will lead to desired business results, while identifying and assessing metrics for evaluation and success.
  • Creating workshops and resources to elevate and sustain the level of proficiency in goals writing.
  • Supporting leaders and employees with goal writing inquiries they have in relation to Servus' Performance Management Program.
  • Partnering with leaders and employees in the business to support the changes required to advance the alignment of goals to job descriptions ensuring alignment to our compelling future.
  • Supporting the evolution and sustainment of the Performance Management Program for the employees of Servus.
  • Supporting the existing Performance Management Program ensuring activities are aligned, coordinated and completed as required.
  • Supporting the alignment of job descriptions to performance goals.
  • Assessing new and existing job descriptions against the skill models to ensure accuracy, internal equity and completion.
  • Sustaining and evolve skill models that clearly define the behavioral indicators required to perform tasks at each proficiency level for the desired business outcome.
  • Supporting updating the Skills Development section of the LMS including the "Improve" function within the LMS.

Requirements:

To qualify, you will need at least the following:

  • 2-3 years of experience in Performance Management working with stakeholders to design goals to organizational and business outcomes.
  • Must be able to identify how to close the skill gap by designing, delivering, and facilitating learning solutions for individuals and groups.
  • Have working knowledge of Adult Learning principles as well as exposure to learning technologies: authoring toolsCaptivate and Articulate, LMS and Performance systems, Teams Meeting, SharePoint, and strong knowledge of Microsoft Office including use of templates.
  • Superior written and verbal communication skills, a positive and enthusiastic attitude.
Although not required, the following skills/experience/licenses/certificates are considered an asset:

  • Demonstrates an understanding of organizational Talent and People Development Strategies to support individual career progression an

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