Service Administrator
1 week ago
We are seeking your passion and enthusiasm in executing a broad range of administrative, service dispatch, customer, operational and accounting responsibilities.
Your full-time role of Service Administrator will include:
- Perform all Payroll tasks for Service & Construction Technicians to completion for each pay period for the Controller.
- Monitoring, prioritizing and organizing Work Orders for Service and Construction technicians to ensure proper completion for payroll and invoicing.
- Accurately and completely process Work Orders and invoice them. Run reports in Timberline to ensure everything is correctly completed.
- Using Great Plains software, process Work Orders, Proofs and Invoices
- Create and process Service Work Orders and Purchase Orders
- Providing administrative support to the Controller, Service & Maintenance Manager, Refrigeration Department and Refrigeration Technicians
- Crosstrain with Service Dispatch and Construction billing roles to ensure workflow continuity in the Refrigeration Department during breaks, vacation, leaves.
- Access customer billing portals so CTR can bill our work accordingly.
- Using Holman/GeoTab Software, coordinate truck inventory and scheduling maintenance and repairs.
- Exceptional communication and organization skills required.
- Ability to manage multiple tasks in a fastpaced environment.
- Maintain regular consistent and professional: attendance, punctuality, office attire adhering to relevant health and safety procedures.
- Provide courteous and professional customer service to customers and colleagues in a Team atmosphere.
- High School Diploma or equivalent
- Experience in a Payroll/Billing and/or Service Dispatch environment an asset.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Experience working with Timberline or Great Plains Construction software or like program would be an asset.
- Basic understanding of accounting (A/R & A/P).
- Excellent interpersonal / team building skills, reliable and trustworthy.
- Have reliable transportation.
- Ability to multitask and prioritize workload & be detail oriented.
- Ability to effectively communicate (verbal and written) in a wide variety of settings with a wide variety of people.
- Effective organizational, time management and problemsolving skills.
- Demonstrated attention to detail while maintaining a high level of accuracy.
- Ability to work under pressure.
Competitive Benefit Package includes:
Medical, dental, vision, prescription drug coverage, paid holidays and other family-oriented benefits. An RRSP plan with employer match is offered after one year of employment.
CTR thanks all applicants for their interest, however, only those selected for an interview will be contacted.
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