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Guest Service Administrator

3 months ago

Edmonton, Alberta, Canada Massage Addict Empire Park Full time

We are looking for a Guest Service Administrator with exceptional interpersonal, communication and administrative skills, along with a great personality, a can-do attitude and the desire to contribute to company growth.


Hours of Operation
Monday - Friday 9am - 9pm

Saturday - Sunday 9am - 5pm


Massage Addict is Canadian owned and Canada's first and largest membership-based massage therapy provider with over 75 clinics currently open.

Massage Addict offers a membership program, which allows members to enhance health through regular massage therapy.

Responsibilities

  • Provide outstanding client service; answering telephone calls and booking appointments
  • Welcome clients by greeting and orienting them to the Clinic upon arrival
  • Maintain a working knowledge of all Massage Addict services
  • Provide administrative support to the Clinic; forms and documentation for new and existing clients
  • Maintain a safe and clean reception area by complying with clinic operating procedures; cleanliness of the clinic guestfacing areas, including the reception area and treatment rooms

Requirements & Qualifications

  • 23 years of experience within a service oriented environment with a focus on administration and providing a high level of client service/satisfaction
  • Superior verbal communication and telephone skills
  • Professional, good energy, calm, patient and friendly with great people skills
  • Excellent organization and multitasking skills and the ability to work in a fast paced environment
  • Access to reliable transportation

What We Offer

  • Professional, fun environment
  • A passionate team of colleagues
  • Health benefits (for full time only)
  • Hourly wage
If you meet our requirements and have related experience, talent and are looking to work in an upbeat environment then Massage Addict is the place for you

We thank all applicants but only those qualified will be contacted.

Job Types:
Part-time, Permanent

Part-time hours: 20 per week

Salary:
From $17.00 per hour

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Commission pay

Work Location:
In person