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Claims Representative Ii

3 months ago

Moncton, New Brunswick, Canada Intact Full time

From coast-to-coast, our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times.

With our team, you'll bring this purpose to life every day by living our Values, being open to change, and pursuing your goals.


In return, we'll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts - the best the industry has to offer.

You'll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.

About the role
We're looking for a Claims Representative II, Accident Benefits, to join our growing team

Location will be in either of the following offices: Dartmouth, NS, Moncton, NB and St John NFLD.

What you'll do here:

  • Manage a pending of minor moderate accident benefits claims
  • Analyze and interpret insurance policy wordings to determine coverage and assess entitlements which are fair and equitable
  • Communicate in a timely and respectful manner with the customer, claimants, lawyers and insurers to settle claims and report findings and settlements
  • Conduct investigations and identify additional information such as independent medical examinations, customer medical or employment history required to clarify and/or justify a claim
  • Collect reports and statements to determine liability and coverage
  • Ensure all cases are clearly documented and meet any or all legislative requirements
  • Team collaboration on process efficiencies
  • Participation in team initiatives or projects as required

What you bring to the table:

  • A minimum of 1+ years' experience as a claims adjuster within P+C Insurance
  • Knowledge of medical terminology and/or previous experience/education within a kinesiology or rehabilitation environment is considered a strong asset
  • Excellent written and verbal communication skills and the ability to communicate and negotiate effectively
  • Strong analytical and decisionmaking skills
  • Bilingualism in French and English, spoken and written, is considered a strong asset
  • University degree or college diploma and/or equivalent business experience
  • Completed, or are working toward, Chartered Insurance Professional (CIP) designation
Posting expiry date February 5th, 11:59 EST

LI-SW1 #LI-Hybrid #myreferrals100

What we offer
Working here means you'll be empowered to be and do your best every day.

Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employeeled networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer


At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.


If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity.

We'll work with you to meet your needs.