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Metro Vehicle Service Coordinator

3 months ago

Burnaby, British Columbia, Canada Provincial Health Services Authority Full time

Metro Vehicle Service Coordinator

BC Emergency Health Services

Burnaby, BC

In accordance with the Mission, Vision and Values, and strategic directions of BC Emergency Health Services, patient safety is a priority and a responsibility shared by everyone at BC Emergency Health Services, and as such, the requirement to continuously improve quality and safety is inherent in all patient and employee safety aspects of this position.

Reporting to the Manager, Logistics & Projects, the Metro Vehicle Service Coordinator is responsible for the coordination of maintenance and repairs to ambulance and support vehicle fleet for the Greater Vancouver area and for maximizing BCEHS resource availability. The Metro Vehicle Service Coordinator will ensure appropriate quality assurance and improvement for related items, on an ongoing basis, in accordance with BCEHS policies and procedures.


What you'll do

  • Coordinates with the service centres to schedule units for service and to ensure delivery of all vehicles in the case of vehicle break-downs and for regular preventative maintenance and repairs. Using a mileage/hour report indicating which vehicles require preventative maintenance; coordinating the availability of the scheduled vehicles while ensuring an adequate amount of vehicles are available for operational deployment; reporting and tracking the status of vehicle deficiencies/repairs in a timely manner.
  • Ensures operational needs of the Logistics department are met by scheduling staff including maintaining timekeeping/payroll records in accordance with applicable collective agreements and BCEHS policies/procedures.
  • Coordinates the movement of the fleet to and from the service centres and for operational purposes and, on occasion, directly to incidents (i.e. multi-patient). At times moving the vehicle him/herself.
  • Identifies problems, liaises with Service Centres staff, Managers, Unit Chiefs, and Paramedic staff to ensure quick turnaround of vehicle and equipment to minimize downtime so that resource availability is maximized and ultimately patient care is not compromised.
  • Assists the Manager, Logistics & Projects with inventory checking, including data input of fleet and equipment inventory and availability.
  • Reviews, investigates and forwards to appropriate individuals, all vehicle and equipment checks and reports flagged by other staff and repair centres; filing the closed reports from QA/QI ensuring to track themes and reoccurring problems.
  • Provides courier services to stations including delivery and pick up of medical equipment, and may include the restocking of stations and ambulances, posting of Paramedic Service notices, and couriering of confidential documents, payroll and other documentation.
  • Reports to the Manager, Logistics & Projects on the work unit's activities, assists in developing plans for delivery of services, and advises and recommends improvements to the system, specifically in the vehicle and supply area.
  • Compiles research data and other information for the purpose of reporting to the Logistics Manager, Quality Assurance, as well as investigating loss or damage of equipment to determine whether equipment should be replaced or the procurement of new equipment is warranted.
  • Performs other related duties as assigned.

What you bring

Qualifications

  • Grade 12 and four years' recent related experience or an equivalent combination of education, training and experience. A valid Class 5 drives license where applicable.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to organize work.
  • Ability to operate related equipment.

Skills & Knowledge

  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

  • Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Part-Time (0.40 FTE)
Wage: $29.40 / Hour
Location: 5901 Delesalle St, Burnaby, BC V5J 0G8
Closing date: Applications accepted until position is filled
Hours of Work: Monday to Friday)
Requisition # 166798E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs:

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.


ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of June 7, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at or Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.