Current jobs related to Collection Customer Service Agent - Montreal, Quebec - Banque Nationale du Canada
-
Collection Customer Service Representative
2 weeks ago
Montreal, Quebec, Canada National Bank Full timeAbout the RoleWe are seeking a skilled Collection Customer Service Agent to join our team at National Bank. As a key member of our Collection team, you will play a critical role in helping clients achieve financial stability through personalized payment agreements.Your Key ResponsibilitiesDevelop and implement effective payment plans to meet client needs and...
-
Collection Customer Service Representative
2 weeks ago
Montreal, Quebec, Canada National Bank Full timeAbout the RoleWe are seeking a skilled Collection Customer Service Agent to join our team at National Bank. As a key member of our Collection team, you will play a critical role in helping clients achieve financial stability through personalized payment agreements.Your Key ResponsibilitiesDevelop and implement effective payment plans to meet client needs and...
-
Collection Agent
4 hours ago
Montreal, Quebec, Canada National Bank Full timeRole SummaryWe are seeking a skilled Collection Agent to join our team at National Bank. As a Collection Agent, you will play a critical role in helping clients manage their financial health by suggesting payment agreements and providing empathetic support.Key ResponsibilitiesContact clients to establish trust-based relationships and understand their...
-
Collection Agent
7 hours ago
Montreal, Quebec, Canada National Bank Full timeRole SummaryWe are seeking a skilled Collection Agent to join our team at National Bank. As a Collection Agent, you will play a critical role in helping clients manage their financial health by suggesting payment agreements and providing empathetic support.Key ResponsibilitiesContact clients to establish trust-based relationships and understand their...
-
Customer Service Agent
2 weeks ago
Montreal, Quebec, Canada Banque Nationale Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Service Agent to join our team at Banque Nationale. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their financial concerns, and building strong relationships with them.Key ResponsibilitiesEstablish and...
-
Customer Service Agent
2 weeks ago
Montreal, Quebec, Canada Banque Nationale Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Service Agent to join our team at Banque Nationale. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their financial concerns, and building strong relationships with them.Key ResponsibilitiesEstablish and...
-
Customer Service Agent
2 weeks ago
Montreal, Quebec, Canada Banque Nationale Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Service Agent to join our team at Banque Nationale. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their financial concerns, and building strong relationships with them.Key ResponsibilitiesEstablish and...
-
Customer Service Agent
3 weeks ago
Montreal, Quebec, Canada Banque Nationale Full timeAbout the RoleWe are seeking a highly skilled and empathetic Customer Service Agent to join our team at Banque Nationale. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their financial concerns, and building strong relationships with them.Key ResponsibilitiesEstablish and...
-
Steakhouse Bartender
2 weeks ago
Montreal, Quebec, Canada Gray Collection Full timeAbout the Role:As a Barman/Barmaid at Gray Collection, you will be part of a dynamic team that provides exceptional service to our clients. We are looking for a skilled and charismatic individual to join our team and contribute to the success of our restaurant.Responsibilities:Set up the bar with all necessary products and equipment;Provide excellent...
-
Steakhouse Bartender
3 weeks ago
Montreal, Quebec, Canada Gray Collection Full timeAbout the Role:As a Barman/Barmaid at Gray Collection, you will be part of a dynamic team that provides exceptional service to our clients. We are looking for a skilled and charismatic individual to join our team and contribute to the success of our restaurant.Responsibilities:Set up the bar with all necessary products and equipment;Provide excellent...
-
Client Relations Collection Agent
1 month ago
Montreal, Quebec, Canada Banque Nationale Full timeJob Overview:At Banque Nationale, we are a prominent financial organization seeking dedicated individuals to join our team as Collection Agents. Your primary role will involve facilitating payment arrangements to enhance the financial stability of our clients. By demonstrating empathy and effective listening, you will significantly influence our clients'...
-
Customer Service Representative
7 days ago
Montreal, Quebec, Canada National Bank Full timeCustomer Service Agent RoleAs a Collection Agent at National Bank, you'll play a vital role in helping clients manage their financial health by suggesting payment agreements that work for them.Your Key Responsibilities:Collaborate with clients to understand their financial situations and develop personalized payment plansCommunicate effectively with clients...
-
Customer Service Representative
7 days ago
Montreal, Quebec, Canada National Bank Full timeCustomer Service Agent RoleAs a Collection Agent at National Bank, you'll play a vital role in helping clients manage their financial health by suggesting payment agreements that work for them.Your Key Responsibilities:Collaborate with clients to understand their financial situations and develop personalized payment plansCommunicate effectively with clients...
-
Credit Agent
4 weeks ago
Montreal, Quebec, Canada TOTEM recruteur de talent Full timeAbout Totem Recruiter TOTEM recruteur de talent is a leading recruitment agency dedicated to connecting top talent with exciting opportunities in various industries. Job Description: Credit Agent / Customer Service We are currently seeking a skilled and motivated Credit Agent for a temporary position within a reputable communications company. This role...
-
Financial Services Agent, Customer Support
3 weeks ago
Montreal, Quebec, Canada National Bank Full timeCustomer Service Agent Role at National BankAs a Customer Service Agent at National Bank, you will play a vital role in providing exceptional support to clients with their financial needs.Support clients with personal loans, lines of credit, and mortgages by offering personalized solutions and expert advice.Utilize your listening and advisory skills to...
-
Customer Service Representative
7 days ago
Montreal, Quebec, Canada National Bank Full timeCustomer Service Agent RoleAs a Collection Agent at National Bank, you'll play a vital role in helping clients manage their financial obligations. Your key responsibility will be to suggest payment agreements that cater to their unique needs, promoting their financial health and well-being.Your ImpactBy joining our Collection team, you'll have a positive...
-
Customer Service Representative
7 days ago
Montreal, Quebec, Canada National Bank Full timeCustomer Service Agent RoleAs a Collection Agent at National Bank, you'll play a vital role in helping clients manage their financial obligations. Your key responsibility will be to suggest payment agreements that cater to their unique needs, promoting their financial health and well-being.Your ImpactBy joining our Collection team, you'll have a positive...
-
Customer Service and Collections Representative
3 weeks ago
Montreal, Quebec, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and motivated Financial Recovery Specialist to join our team at Scotiabank. As a key member of our Collections team, you will play a critical role in maximizing the collection of overdue payments from customers while minimizing collection costs and loan losses.Key ResponsibilitiesConduct timely and effective...
-
Customer Service and Collections Representative
2 weeks ago
Montreal, Quebec, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and motivated Financial Recovery Specialist to join our team at Scotiabank. As a key member of our Collections team, you will play a critical role in maximizing the collection of overdue payments from customers while minimizing collection costs and loan losses.Key ResponsibilitiesConduct timely and effective...
-
Customer Service Representative
3 days ago
Montreal, Quebec, Canada NBC Full timeCollection Customer Service AgentAbout the Role:We are seeking a highly skilled and empathetic Collection Customer Service Agent to join our team. As a key member of our collection team, you will be responsible for establishing trust-based relationships with clients, analyzing their financial situations, and providing personalized solutions to help them...
Collection Customer Service Agent
3 months ago
Area of Interest: Advisory services, Call centres
As a part time Collection Agent, you'll suggest payment agreements to clients to help contribute to their financial health Join our Collection team and make a difference in people's lives. You'll have a positive impact on clients with your listening skills and your empathy.
Your compensation
The salary starts at $23.50/hour with two salary increases projected in the first year. We offer a program to reimburse tuition fees.
Your role
- Contact clients and establish trust-based relationships
- Analyze and understand large amounts of information in order to properly assess clients' financial situation
- Listen to clients' needs and resolve their issues
- Set up solutions that are adapted to clients' financial situations
- Educate clients on their financial situation and highlight the benefits
Our Client Contact centre is open Monday to Friday from 8:00 a.m. to 8:00p.m. and saturday from 8:00 a.m. to 4:30 p.m. Your work schedule is variable, and you'll be informed of your schedule three weeks in advance.
Please note that the training will be full time during summer.
Your team
Our team values passionate people and bold ideas. We work together to help our clients and your colleagues achieve their goals. We know we can count on our colleagues to share knowledge and help one another.
Learning and development
You'll start with a full time training program lasting 1 to 2 months at the office.Your on-the-job training will focus on how to help clients over the phone and you'll be supported by a trainer-coach.
We encourage our employees' development and offer numerous career opportunities, including a career development plan with our internal career counsellors, ongoing coaching and the possibility of paid external training.
Requirements
- High school diploma
- Customer service and advisory experience
- Aptitude for building strong relationships and proactively establishing ties with clients
- Bilingualism (English/French) because the sector works with English-speaking and French-speaking clients
#sacP
Languages:
- French
Press space or enter keys to toggle section visibility
Press space or enter keys to toggle section visibility
Your benefitsPress space or enter keys to toggle section visibility
In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic
Press space or enter keys to toggle section visibility
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us,and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team?
Come live your ambitions with us
Why work at National Bank?For an environment that supports your career pathThere are many varied opportunities for you to progress and develop, and move ahead in your career. This includes on-the-job learning and training, co-development and pairing with other employees, professional support and mentoring, internal career days or discussion forums with our leaders.
For an inclusive and diverse environmentWe foster inclusion in an environment where each person's unique qualities, whether visible or invisible, are celebrated and valued. We welcome all candidates What can you bring to our team?
Sign up to get information on what's new for your career and our events.
Complete your profile for a personalized experience and search made easy with job alerts relevant to you.
#J-18808-Ljbffr