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Customer Service Representative

2 months ago


Montreal, Quebec, Canada National Bank Full time
Customer Service Agent Role

As a Collection Agent at National Bank, you'll play a vital role in helping clients manage their financial health by suggesting payment agreements that work for them.

Your Key Responsibilities:

  • Collaborate with clients to understand their financial situations and develop personalized payment plans
  • Communicate effectively with clients to ensure they understand the terms and benefits of their agreements
  • Work closely with internal teams to resolve any issues or concerns that may arise during the collection process

Why Join Our Team?

At National Bank, we're committed to making a positive impact on our clients' lives. As a Collection Agent, you'll have the opportunity to make a real difference by helping people get back on their feet and achieve financial stability.

What We Offer:

  • A competitive compensation package that reflects your value to our team
  • Ongoing training and development opportunities to help you grow in your career
  • A dynamic and supportive work environment that encourages collaboration and innovation