Customer Service Agent

2 weeks ago


Montreal, Quebec, Canada Banque Nationale Full time
About the Role

We are seeking a highly skilled and empathetic Customer Service Agent to join our team at Banque Nationale. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their financial concerns, and building strong relationships with them.

Key Responsibilities
  • Establish and maintain positive relationships with clients through proactive communication and active listening.
  • Analyze and understand clients' financial situations to provide tailored solutions and recommendations.
  • Work collaboratively with clients to resolve financial issues and concerns.
  • Develop and implement effective strategies to meet clients' financial goals and objectives.
  • Stay up-to-date with industry trends and regulatory requirements to ensure compliance and excellence in service delivery.
Requirements
  • Diploma of Secondary Education
  • Experience in customer service or sales
  • Excellent communication and interpersonal skills
What We Offer

As a Customer Service Agent at Banque Nationale, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. Our team is committed to creating a positive and inclusive work environment that values diversity, equity, and inclusion.



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