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Administrative Assistant

3 months ago

Vancouver, British Columbia, Canada Tall Tree Health Centre Full time

Tall Tree Health is seeking an Administrative Assistant on a full-time basis to join our growing team at our Vancouver clinic located on Commercial Drive.


ABOUT TALL TREE
Tall Tree's purpose is to provide healthcare the way it should be done. We offer an unparalleled work environment characterized by lifelong learning and education, evidence-based practice, cross-disciplinary collaboration, and fun. Our clinics are architecturally-designed and gorgeous settings to work and grow. We offer a range of opportunities for professional development, including regular consultation groups, peer-led didactics, journal clubs and more. Eligible employees qualify for our generous benefits package including extended health benefits, disability insurance, and paid vacation.

BASIC PURPOSE


As an Administrative Assistant, you are a vital part of the Tall Tree team and in the operation of our unique high-quality programs and services.

You are responsible for caring for and taking pride in our beautiful space.

As the first point of contact for our patients you play a crucial role in setting the tone for our patient's experience, treatment, and care.

You work as part of our care team by ensuring that each and every patient's experience is nothing less than exceptional.


Essential Functions:

  • Welcoming patients warmly and professionally.
  • Answering questions about our services and our staff.
  • Scheduling, rescheduling, and canceling patient appointments as needed.
  • Submitting extended health claims to thirdparty funders.
  • Collecting payments from patients and thirdparty funders.
  • Communicating with case managers and adjusters regarding patient treatment plans and payments as required.
  • Ensuring our patient's overall experience is comfortable and exceptional.
  • Any additional tasks as may be assigned.

Qualifications:

  • Minimum Grade 12 or equivalent.
  • Minimum 1 year experience in a customer service setting.
  • Proficiency with computers and software including Microsoft Office and Jane Practice Management (preferred).
  • Excellent communication and interpersonal skills.
  • Able and willing to perform essential functions in a fastpaced environment with multiple competing demands.
  • Interest and passion for working within a team, collaborating and engaging with a diverse range of professionals, and contributing to an exceptional work environment are essential activities.
  • Learn more about Tall Tree and our team at_

Salary:
$18.00-$24.50 per hour

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • Onsite parking
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekend availability

Application question(s):

  • Are you currently legally entitled to work in Canada?
  • Why do you believe we should hire you for this role? Essentially what makes you the right Administrative Assistant?
  • What are your salary expectations for this role? (ballpark, range)
  • What attracted you to Tall Tree?

Experience:

  • Customer service: 1 year (preferred)

Work Location:
One location