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Customer Service Collections Specialist
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Toronto, Ontario, Canada Total Credit Recovery Full timeAbout Total Credit Recovery:We are a leading financial services company with a strong presence in Canada, employing over 550 professionals across four offices. Our mission is to provide exceptional customer service while recovering outstanding debts.Job Summary:We are seeking a highly motivated and professional Customer Service Collections Representative to...
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customer service collections representative
3 months ago
About Us:
We are a progressive company in the financial sector, with over 550 employees in 4 offices across Canada. We are currently seeking hard working, energetic, professional individuals to work as a Customer Service Collections Representative.Responsibilities:
Make contact with consumers via the telephone to arrange repayment of past due accounts Ensure each communication with a consumer is professional and always meets our corporate, regulatory and client requirements Locate consumers using online tools, available information and problem solving skills Clearly document the results of all calls Achieve performance targets and objectivesRequirements:
Willing to learn Fluent in English, both verbal and written Professional, tactful and empathetic Strong computer skills Able to legally work in Canada Pass a criminal background check Good references Experience in a call centre environment is an assetWhat We Offer
Competitive salary Commission, contests and bonus plans Paid training Vacation within the first year Great benefits including medical, dental and optical plans Friendly and fun work environment Opportunities for advancement