![Centre for Addiction and Mental Health](https://media.trabajo.org/img/noimg.jpg)
Administrative Supervisor New
1 week ago
Category:
Administrative and Clerical Support
Positions Available: 1
Years Experience Required: 1
Location:
Toronto, Ontario
Posted Date:
Jan 20, 2023
EMPLOYMENT OPPORTUNITY
Administrative Supervisor, Remedial Measures Program
Business Development Office
General Accountability
The Remedial Measures program is a unique, revenue generating program within CAMH. The Administrative Supervisor will join a dynamic and innovative team, working in conjunction with the Business Development Office.
This role provides an exciting opportunity for an independent self-starter, with a high degree of organizational skills and operational expertise, to make an impact in improving Ontario's road safety.
The Administrative Supervisor will support and maintain the operations of the Remedial Measures program across Ontario, with 28 locations spanning the province.
The call centre will require back up in answering calls, managing escalated callers, providing Cisco reports, oversight on scheduling to ensure coverage, coordination and assurance that calls are answered within targets.
Reporting to the program Manager, you will be working closely with the Ministry of Transportation to ensure the proper management and adherence to the contract.
In addition, there may be opportunities to support other revenue generating projects through the Business Development Office.This will require the planning, development and implementation of structures and supports to ensure successful implementation of these projects on an ongoing basis.
This role may lend support to other areas of the Business Development portfolio, as an Administrative Supervisor, as required. This full-time, permanent position is located at 33 Russell Street.Key Accountabilities
- Provides direction, planning and oversight to the targets and goals set for the call centre using CISCO
- Leverages the RMMS system to ensure the program achieves its' financial targets
- Supports the Manager in overseeing the relationship between the 28 local providers and providing compliance reports to ensure mandated program requirements are met.
- Works extensively with internal and external stakeholders, including the Business Development office and external partnerships with the Ministry of Transportation and local providers
- Provides overall support to the Program Manager to ensure successful program operation and optimal functioning of the department
Primary Duties
- Provides direction, planning and oversight to the work of the Remedial Measures team
- Supports the successful operation of the call centre including but not limited to: scheduling coverage for call centre hours, handling escalated calls, supporting individual team members after challenging calls, being knowledgeable about procedures
- Ensures the goals of the program are met including revenue targets
- Provides assistance to the Local Providers facilitating the program and ensuring program participants receive the appropriate requirements
- Identifies any work plan implementation challenges, delays and risks as they arise, and proposes followup actions and solutions to the Program Manager
- Determines and proactively allocates work assignments when required to ensure the operations of all functions of the program requirements
- Assists with the onboarding of new team members
- Provides direction, support, and coaching to the Remedial Measures Team members which includes:
- reviewing work for quality assurance, in line with standard processes and procedures
- analysing generated reports to ensure compliance and beneficial output
- Supports the development of the Remedial Measures budget with the Manager of the Remedial Measures Program and oversees the regular tracking of expenditures against the budget throughout the year
- Works with CAMH leadership to ensure mandatory training requirements for CAMH staff are achieved.
Education and Experience
- A degree in health or social sciences, a regulated health profession or a related field or related degree
- 1 year of related relevant experience with transportation industry and government policies related to impaired driving
- 2 years of demonstrated experience in customer service environment, specifically call centre escalations would be preferred
- Previous experience supervising staff is preferred
- Experience with supporting elearning and facetoface courses and web based platforms is an asset
- Demonstrated familiarity with adult learning principles and methodologies
- Excellent verbal and written communication skills
- Superior writing skills
- Demonstrated experience and expertise in Microsoft Office tools, including Outlook, Word, Excel and PowerPoint.
Please Note:
This full-time, permanent position is NOT part of the OPSEU Bargaining
-
Administrative Supervisor New
1 week ago
Toronto, Ontario, Canada Centre for Addiction and Mental Health Full timeJob Number: 913208Category: ManagementPositions Available: 1Years Experience Required: 2-5Location: Toronto, OntarioPosted Date: Jan 19, 2023EMPLOYMENT OPPORTUNITYAdministrative SupervisorGeriatric Mental Health ServicesComplex Care and Recovery ProgramPosition DescriptionReporting to the Manager, Geriatric Mental Health Services, Administrative Supervisor...
-
Administrative Supervisor New
1 week ago
Toronto, Ontario, Canada Centre for Addiction and Mental Health Full timeJob Number: 922134Category: Administrative and Clerical SupportPositions Available: 1Years Experience Required: 2Location: Toronto, OntarioPosted Date: Jun 30, 2023EMPLOYMENT OPPORTUNITYAdministrative SupervisorChild, Youth and Family ServicesPosition DescriptionThe Child Youth and Family Services (CYFS) at CAMH is located in our Intergenerational Wellness...
-
Administrative Supervisor
1 week ago
Toronto, Ontario, Canada Adecco Full timeAdecco Professional is recruiting for an Administrative Supervisor job opening in Toronto, ON for one of our clients – midtown Toronto. The ideal candidate would have some direct experience in an Administrative Supervisor, Administrative Manager or a directly related role – a mature professional who is happy to wear many hats and supervise an established...
-
Administrative Assistant New
1 week ago
Toronto, Ontario, Canada Centre for Addiction and Mental Health Full timeThe Slaight Family Centre is a donor funded clinical research program for youth in transition, who are at-risk for, or in the early stages of severe mental illness. The Slaight Family Centre is based within the Child, Youth and Emerging Adult Program and the Schizophrenia Division program at the Centre for Addiction and Mental Health, working in close...
-
Administrative Supervisor
1 month ago
Toronto, Ontario, Canada Adecco Canada Full timeAdecco Professional is recruiting for an Administrative Supervisor job opening in Toronto, ON for one of our clients – midtown Toronto. The ideal candidate would have some direct experience in an Administrative Supervisor, Administrative Manager or a directly related role – a mature professional who is happy to wear many hats and supervise an established...
-
Administrative Supervisor
3 weeks ago
Toronto, Ontario, Canada Adecco Canada Full timeAdecco Professional is recruiting for an Administrative Supervisor job opening in Toronto, ON for one of our clients – midtown Toronto. The ideal candidate would have some direct experience in an Administrative Supervisor, Administrative Manager or a directly related role – a mature professional who is happy to wear many hats and supervise an established...
-
Administrative Supervisor
1 week ago
Toronto, Ontario, Canada Adecco Full timeAdecco Professional is recruiting for an Administrative Supervisor job opening in Toronto, ON for one of our clients located mid-town Toronto. The ideal candidate will have at least 5 years of direct experience in an Administrative Supervisor, Administrative Manager or a related role (perhaps Office Manager, Operations Supervisor/Manager etc). This is...
-
Administrative Supervisor
1 week ago
Toronto, Ontario, Canada Adecco Canada Full timeOffice, clerical & administrative - Administrative Assistant Adecco Professional is recruiting for an Administrative Supervisor job opening in Toronto, ONfor one of our clients located mid-town Toronto. The ideal candidate will have at least 5 years of direct experience in an Administrative Supervisor, Administrative Manager or a related role (perhaps...
-
Quality Assurance Supervisor
1 week ago
Toronto, Ontario, Canada New Toronto Food Full timeew Toronto Food Co. is a fresh fruit and vegetable processor and packer located in Toronto, Ontario. We are looking for a Quality Assurance Supervisor with working knowledge of the Safe Foods for Canadian Regulations, GFSI scheme (BRC/SQF/FSSC 22000), and experience managing an in-house laboratory. The primary responsibility of the QA Supervisor is to ensure...
-
On-site Supervisor
1 week ago
Toronto, Ontario, Canada New Air Duct Service Ltd. Full timeCompany overviewNew Air Duct Service is a company leader in HVAC system robotic cleaning, disinfection and sealing. We work in the commercial, industrial and health care sectors. For more than 20 years we have been proudly provided our services to some of the most important North American Companies.Job descriptionJob type: Full Time/PermanentShift:...
-
Couples, Family and Individual Therapist
1 week ago
Toronto, Ontario, Canada New Insights Counselling Full timeNew Insights Counselling, is looking for a mid-career therapist eager to grow in their Emotionally Focused Therapy knowledge and skills, working a minimum of one day per week, with a possible increase in hours in midtown Toronto.Qualified M.S.W. social workers and R.P. psychotherapists are invited to apply. Candidates must have a Master's degree, a...
-
Job Supervisor
1 week ago
Toronto, Ontario, Canada New Air Duct Service Ltd. Full timeCompany overviewNew Air Duct Service is a company leader in HVAC system robotic cleaning, disinfection and sealing. We work in the commercial, industrial and health care sectors. For more than 20 years we have been proudly provided our services to some of the most important North American Companies.Job descriptionJob type: Full Time/PermanentShift:...
-
New Accounts Administrator
1 week ago
Toronto, Ontario, Canada Fidelity Investments Full timeDescription Please note : This is a CONTRACT role until the end of 2024. Current Work Authorization is required for ALL openings. What We Do: Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to...
-
Administrative Assistant New
1 week ago
Toronto, Ontario, Canada Centre for Addiction and Mental Health Full timeJob Number: 924115Category: Administrative and Clerical SupportPositions Available: 1Years Experience Required: 3Location: Toronto, OntarioPosted Date: Aug 29, 2023EMPLOYMENT OPPORTUNITYAdministrative AssistantGeriatric Mental Health Services - ResearchComplex Care and Recovery ProgramThe Geriatric Mental Health Services (GMHS) is dedicated to the provision...
-
Toronto, Ontario, Canada Foresters Financial Services, Inc. Full timeBilingual (French) New Business Administrator page is loaded Bilingual (French) New Business Administrator Apply locations Toronto - CPP Toronto, Ontario time type Full time posted on Posted 11 Days Ago job requisition id R-1678 Career Opportunity Role Title Bilingual (French) New Business Administrator Purpose of role As a Bilingual New Business...
-
Accounts Payable Administrator
1 week ago
Old Toronto, Ontario, Canada University Of New Brunswick Full timeClosing Date : June 19, 2024 at 4:00 PM Financial Services The Accounts Payable is a team 7 people who are responsible for ensuring timely payment of vendor invoices, Travel & Personal Reimbursement claims. You will be part of a team that is looking for efficiencies in processes and providing proactive payment solutions to the University community. WHAT...
-
Supervisor, Grants Administration
1 week ago
Toronto, Ontario, Canada Skills for Change Full timeJOB DESCRIPTIONJOB CLASSIFICATION:Supervisor - Grants AdministrationDEPARTMENT:Program DesignCOMPANY:Skills for ChangeLOCATION:791 St. Clair Ave West, Toronto ONREPORTS TO:Manager, Research and Program DesignCONTRACT TYPE:Permanent (Non-unionized)HOURS:35 hours per week (Monday-Friday, with occasional evening and/or weekend hours)START...
-
Supervisor, Administrative Services
1 week ago
Toronto, Ontario, Canada University Health Network Full timeJob Posting #915635Position: Supervisor, Administrative ServicesSite: Princess Margaret Cancer CentreDepartment: Joint Department of Medical Imaging (JDMI)Reports to: ManagerHours: 37.5 hours per weekSalary: $57,876 to $72,345 per annumStatus: Permanent Full-TimeUniversity Health Network (UHN) is looking for an experienced professional to fill the key role...
-
Administrative Assistant New
1 week ago
Toronto, Ontario, Canada Centre for Addiction and Mental Health Full timeJob Number: 926546Category: Administrative and Clerical SupportPositions Available: 1Years Experience Required: 3Location: Toronto, OntarioPosted Date: Nov 10, 2023EMPLOYMENT OPPORTUNITYAdministrative AssistantAcute Care ProgramPosition DescriptionThe Acute Care Program is currently seeking a full-time, permanent Administrative Assistant. Reporting to the...
-
Administrative Secretary New
1 week ago
Toronto, Ontario, Canada Centre for Addiction and Mental Health Full timeJob Number: 926503Category: Administrative and Clerical SupportPositions Available: 1Years Experience Required: 3Location: Toronto, OntarioPosted Date: Nov 9, 2023EMPLOYMENT OPPORTUNITYAdministrative SecretaryRemedial MeasuresBusiness Development OfficePosition DescriptionThe Remedial Measures Program is currently seeking a full-time, temporary (1 year)...