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Front Desk Associate

3 months ago

Kemptville, Ontario, Canada Sheppard & Associates Ltd. Full time

About us
Sheppard & Associates Ltd. is a full service accounting and tax business operating in Kemptville, Ontario since 1984, Sheppard & Associates handles accounting, taxes, bookkeeping, payroll, and various other consulting needs for small
- and medium-sized businesses.

Front Desk Associate

Our work environment includes:

  • Modern office setting
  • Growth opportunities
  • Casual work attire
  • Flexible working hours

Requirements:

  • Proven experience as front desk representative, agent or relevant position
  • Strong communication and people skills
  • Good organizational and multitasking abilities
  • Customer service orientation
  • Problemsolving skills
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office
  • High School diploma; additional qualifications will be a plus
  • Ability to work overtime as needed
  • COVID 19 Vaccination / approved exemption status

Responsibilities:

  • Keep front desk & board room tidy and presentable with all necessary material (pens, forms, paper etc.)
  • Greet and welcome guests
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them
  • Prepare outgoing mail by drafting correspondence, securing parcels etc.
  • Monitor office supplies and place orders when necessary
  • Keep updated records and files
  • Take up other duties as assigned

Benefits:

Full benefits package including medical, dental, vision, company paid life insurance, short term and long term disability, vacation, Paid Time Off, and more

Job Types:
Full-time, Permanent

Benefits:

  • Casual dress
  • Company events
  • Employee assistance program
  • Flexible schedule
  • Onsite parking
  • Paid time off

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Overtime pay

Ability to commute/relocate:

  • Kemptville, ON K0G 1J0: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer service: 2 years (required)

Work Location:
In person