Front Desk Associate

6 months ago


Kemptville, Canada Sheppard & Associates Ltd. Full time

**About us**

Sheppard & Associates Ltd. is a full service accounting and tax business operating in Kemptville, Ontario since 1984, Sheppard & Associates handles accounting, taxes, bookkeeping, payroll, and various other consulting needs for small
- and medium-sized businesses.

**Front Desk Associate**

Our work environment includes:

- Modern office setting
- Growth opportunities
- Casual work attire
- Flexible working hours

**Requirements**:

- Proven experience as front desk representative, agent or relevant position
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Customer service orientation
- Problem-solving skills
- Familiarity with office machines (e.g. fax, printer etc.)
- Proficient in English (oral and written)
- Excellent knowledge of MS Office
- High School diploma; additional qualifications will be a plus
- Ability to work overtime as needed
- COVID -19 Vaccination / approved exemption status

**Responsibilities**:

- Keep front desk & board room tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Take up other duties as assigned

**Benefits**:Full benefits package including medical, dental, vision, company paid life insurance, short term and long term disability, vacation, Paid Time Off, and more

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Employee assistance program
- Flexible schedule
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Kemptville, ON K0G 1J0: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 2 years (required)

Work Location: In person



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