Administrative Assist, Quality Measurement

2 weeks ago

London, Ontario, Canada St. Joseph's Health Care London Full time

Quality Measurement & Clinical Decision Support (QM&CDS) provides leadership and expertise in the development of integrated analytics and methodologies for measurement to support quality and process improvement, patient safety, patient experience, and strategic plan initiatives.

QM&CDS provides a wide range of services including management of multiple information systems and case costing, and supports the annual Quality Improvement Plan, corporate performance measurement and Accreditation.


This position for a highly motivated, self-directed and innovative professional will provide administrative support to the Director, Quality Measurement and Clinical Decision Support.

The incumbent will have a key role in organizing and managing the office as well as supporting key administrative functions for the team.

You are an energetic, well-organized individual who wants to learn and welcomes challenges.

Responsibilities include proficient use of a variety of software packages to be able to summarize data, create reports and presentations, efficient management of large number of electronic files, and organization and management of information and resources to support the delivery of services, including material for the Department website.

This role will also provide administrative support for committees and projects for which the Director has accountability.

Essential Qualifications

  • Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
  • Community College Diploma from a recognized Office Administration/Secretarial program
  • Minimum of two years related experience in an administrative support role
  • Demonstrated computer skills: Adobe Acrobat Pro, Microsoft Word (advanced), PowerPoint (intermediate), Excel (intermediate), Outlook, Teams and One Note
  • Ability to type a minimum of 50 wpm
  • Superior skills in report creation, presentations and document management
  • Demonstrates ability recording minutes, organizing and preparing documents for meetings
  • Excellent communication skills, both verbal and written, as well as excellent grammar, spelling, and proofreading skills
  • Strong customer focus with excellent interpersonal skills
  • Excellent organizational and problemsolving skills and demonstrated ability to work in a teambased, busy environment
  • Demonstrated ability to be detail oriented and maintain a high level of accuracy
  • Exercises considerable judgment, tact and discretion in preparing, disclosing and handling information of a confidential and/or sensitive nature.
  • Ability to work independently and prioritize competing demands

Preferred Qualifications

  • Twoyear College Diploma
  • Office Administration Executive Program
  • Previous experience in an Administrative Assistant role in a health care setting
  • Proficiency in French would be an asset

Teaching and Research

  • St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties

Immunization Requirements

  • Provide documentation you have received two doses of the Covid19 vaccine and a written commitment to follow any future Public Health recommendations and St. Joseph's Health Care London policies and processes related to Covid management in the workplace.
  • Provide vaccination records or proof of immunity against measles, mumps, rubella and varicella (chicken pox)
  • Provide documentation of the Tuberculosis skin testing

Posting date:
August 29, 2023

Submission deadline:
September 11, 2023

Stacy Kearns, Human Resources

  • Your interest in this opportunity is appreciated. _
  • Only those under consideration will be contacted._

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