Inside Account Manager

2 weeks ago

Montreal, Quebec, Canada Grainger Full time

Work Location Type: Hybrid

As a prominent industrial distributor operating primarily in North America, Japan, and the United Kingdom, we are committed to serving over 4.5 million customers worldwide. Our focus is on delivering products through innovative technology and building strong customer relationships. We strive to provide value to our customers, cultivate a supportive culture for our team members, and drive positive financial outcomes.

Our inclusive work environment offers opportunities for learning, growth, and making a difference by ensuring businesses run smoothly and their employees are safe. Being recognized as a Great Place to Work-Certified™ company, we are seeking enthusiastic individuals to join our team as we continue leading the industry into the future.

This position involves a 50/50 Hybrid setup - working both from home and the office.

Proficiency in English and French is necessary as the role entails supporting and collaborating with team members from various Canadian provinces.

Primary Function:

Join our exceptional Inside Sales team that caters to customers nationwide through our extensive inventory, Keepstock Inventory Management, user-friendly e-Commerce platform, and local branches across Canada.

Main responsibilities include focusing on small-medium businesses, adding value to existing key accounts, and strategically expanding market share. We offer comprehensive training upon onboarding and continuous support to ensure your success.

Ability to collaborate across departments with our Commercial Sales and National Accounts teams.

Principal Duties & Responsibilities:

  • Manage a portfolio of small-medium size accounts, including National Accounts and contract customers
  • Create sales plans and expand customer contacts to effectively promote Grainger's value proposition, driving profitable sales growth and maximizing portfolio value
  • Devise account penetration strategies, including conducting regular business reviews with key customers to boost sales
  • Stay informed about market trends and leverage available resources to promptly respond to changes in customers' businesses
  • Set priorities for customers and the market, devising a strategic action plan to achieve sales targets
  • Plan calls, execute the sales process, and utilize CRM tools strategically
  • Use the Sales Management System to grasp customer needs and offer cost-effective solutions to enhance customer spending and loyalty
  • Document, analyze, and assess the impact of customer-centric activities to increase productivity and sales in the assigned market
  • Adhere to company sales and pricing policies

Preferred Education & Experience:

  • 1-3 years of customer service experience required, sales experience is an advantage
  • A post-secondary education is preferred
  • Ability to listen, build trust, and effectively conclude actions, projects, resolutions, or sales with customers
  • Clearly articulate business drivers, comprehend key financial concepts, and grasp total cost of ownership with all levels of the organization
  • Business acumen related to sales forecasting, opportunity management, and customer planning
  • Technological proficiency and awareness to communicate in today's business landscape, including experience with Salesforce
  • Use sales processes to address customer objections/concerns and identify suitable solutions
  • Maintain a plan of action until desired results are achieved
  • Display strong process discipline and align planning objectives with pipeline development to grow and enhance market revenue
  • Knowledge of Maintenance Repair & Operations (MRO) products and their applications is an asset

Rewards and Benefits:
Our programs offer flexibility and various options to meet your individual needs. Explore some of the benefits available at Grainger (may vary based on hours worked):

  • Medical, dental, vision, and prescription drug coverage
  • Paid time off (PTO) and up to 12 company holidays per year (based on home province)
  • Life insurance coverage, including for spouses and dependents
  • Employee Family Assistance Program to support team members with physical, emotional, mental, financial, and other concerns
  • Registered Retirement Savings Plan & Defined Contribution Pension Plan to aid in saving for your financial future
  • Educational & Professional Membership Fee Assistance program
  • Employee discounts, team member perks, and more

DEI Statement

We encourage individuals to apply, even if their background does not perfectly align with this job posting, as you may still be the ideal candidate for this role or others. Our goal is to foster a culture where everyone feels comfortable being themselves, can learn and develop to reach their full potential, and is acknowledged and rewarded for their contributions.

Pre-employment background checks are mandatory for all external candidates. Internal candidates undergo background checks when transitioning from non-driving to driving roles.

Grainger is an Equal Opportunity Workplace. All qualified candidates are considered for employment without regard to race, religion, gender, sexual orientation, gender identity, nationality, age, or disability. Accommodations are available upon request.

  • Inside Territory Account Manager

    2 weeks ago

    Montreal, Quebec, Canada Fortinet Full time

    The Inside Territory Account Manager (iTAM) will manage an assigned territory in support of the SMB Segment. The ideal candidate will have experience in the networking and/or security sectors of technology. The iTAM will create and execute the account plan from prospecting to building and maintaining a constant revenue pipeline. Drive sales cycles to close...

  • Inside Sales Account Representative

    2 weeks ago

    Montreal, Quebec, Canada SAS Full time

    :Nice to meet youWe're the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.We're also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and...

  • Account Manager

    2 weeks ago

    Montreal, Quebec, Canada Dumak Full time

    Dumak is currently seeking an Account Manager to join our dynamic team. You would be engaging prospective accounts across the Montreal region to expand Dumak's presence. Who is Dumak? Incorporated in 2004, Dumak has rapidly become a leading distributor of industrial packaging, safety and equipment supplies across Canada and in the United States. Dumak...

  • Account Manager

    2 weeks ago

    Montreal, Quebec, Canada Leaseweb Full time

    Leasewebis a leading cloud hosting provider that offers a broad range of products and services including, private cloud, dedicated servers, hybrid hosting, colocation, CDN, and cybersecurity. Working with companies ranging from SMBs to enterprises,Leasewebhas the flexibility, market knowledge, and technical expertise to provide the perfect balance of price...

  • Inside Sales

    2 weeks ago

    Montreal, Quebec, Canada Samson Controls Inc. Full time

    JOB TITLE:Bilingual Inside Sales RepresentativeJob Summary:Reporting to the Vice President of Sales and Marketing, the Inside Sales Representative is responsible for not only selling the full range of SAMSON products to achieve the company's sales targets but also following corporate strategy and delivering customer service excellence. As quotes are...

  • Inside Sales Representative

    2 weeks ago

    Montreal, Quebec, Canada TST-CF Express Full time

    Responsibilities:_ About Us:_Founded in 1928, TST-CF Express provides LTL service within Canada from 24 locations and between Canada and the U.S. through its strategic partnership with Saia LTL Freight. We are currently looking for an Inside Sales Representative to join our Montreal Team.Responsibilities: Present and promote the benefits of TST-CF Express...

  • Inside Sales Professional

    2 weeks ago

    Montreal, Quebec, Canada Reliable Parts - Canada Full time

    About Reliable PartsWe are a prominent distributor of appliance parts in the US and Canadian markets, boasting over 60 branch locations and 8 distribution centers. Our broad range of services caters to various sectors, including extended warranty, national accounts, multi-housing, government, e-commerce, and retail. At Reliable Parts, we take pride in...

  • Commercial Account Manager

    2 weeks ago

    Montreal, Quebec, Canada Softchoice Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow,...

  • Inside Sales Representative

    2 weeks ago

    Montreal, Quebec, Canada Fiberlinks Textiles Full time

    **Inside Sales Representative**We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment.**Main Role**:An inside sales rep will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, working...

  • Inside Sales Representative

    2 weeks ago

    Montreal, Quebec, Canada TST-CF Express Full time

    Responsibilities:_ About Us:_TST-CF Express provides transportation solutions and service excellence to the market through a program of continual improvement that allows our customers to be industry leading. This will be achieved while fostering a culture where our employees are able to develop their skills and are empowered to make change. While improving...

  • Account Manager

    2 weeks ago

    Montreal, Quebec, Canada Grainger Full time

    English and French required as the role supports and interacts with team members from all Canadian provinces_About Grainger:Grainger is North America's leading distributor of maintenance, repair, and operating products and services. Our wide assortment, deep expertise, innovative technology solutions and unparalleled customer service keep customers'...

  • Inside Sales Representative

    2 weeks ago

    Montreal, Quebec, Canada EightSix Network Inc Full time

    At Clara Shades, we're not just about motorized shades; we're about transforming spaces into smart, elegant sanctuaries. As a leading manufacturing company, we specialize in crafting motorized shades that seamlessly integrate into modern homes, delivering both style and convenience. Collaborating closely with top-tier home automation integrators across the...

  • Inside Sales Representative

    2 weeks ago

    Montreal, Quebec, Canada St-Amour & Associates, Senc. Full time $40,000 - $52,000

    Salary : Activity area : Construction and engineering, Industrial and manufacturing Post category : Sales Province : Quebec Region : Montreal, Montreal and surroundings Our client, a manufacturer recognized as a major player in the hardware/construction industry, in business for over 60 years, is looking for an inside sales representative with good...

  • Account Manager, Commercial Services

    2 weeks ago

    Montreal, Quebec, Canada Softchoice Full time

    Press Tab to Move to Skip to Content Link We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about...

  • Account Executive I

    2 weeks ago

    Montreal, Quebec, Canada Insight Enterprises, Inc. Full time

    Requisition Number:96877Account Executive Inside SalesInsight Enterprises is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. With a 35-year foundation in hardware and software supply chain augmenting our deep expertise in cloud, data, AI, cybersecurity, and intelligent edge,...

  • Représentant - Ventes Internes / Representative - Inside Sales

    2 weeks ago

    Montreal, Quebec, Canada Wesco Full time

    Join our team as an Inside Sales Representative at Wesco International, Inc. and its affiliated companies! As an Inside Sales Representative, your main task will be to engage with current customers through phone and email, focusing on increasing product and/or service sales by securing and boosting orders, ensuring customer satisfaction, and enhancing the...

  • Sales Account Manager Strategic Accounts

    2 weeks ago

    Montreal, Quebec, Canada INTEL Full time

    We are the Billing Accounts Group within the Canada Country Sales organization.We drive the direct billing revenue for Team Canada, and are responsible for the majority of the revenue driven through LOEM's - leading local original equipment manufacturers who design and develop cutting edge platforms and solutions on IA, across all Intel major Business...

  • Bilingual Inside Sales

    2 weeks ago

    Montreal, Quebec, Canada High-Touch Communications Inc. Full time

    Founded in 1982, High-Touch Communications are the proud makers of the HourGlass Time Tracking and Task Management System. HTC is always on the look-out for new talent to keep us on the cutting edge of Web development and design.We are seeking a bilingual (English & French) Inside Sales & Support Representative who excels in a fast-paced, environment. We...

  • Inside Sales representative

    2 weeks ago

    Montreal, Quebec, Canada Randstad Canada Full time

    The successful candidate will have admirable communication & time management skills and the desire to work in a fast-paced, ever-changing and hectic environment.Are you tech-savvy? Can you stay calm under pressure? Are you an excellent communicator and self-sufficient? Are you looking for a stable, fun fulfilling job?An internal sales representative is...

  • Inside Sales Representative

    4 weeks ago

    Montreal, Quebec, Canada JTI Full time

    About JTI JTI-Macdonald Corp., established in 1858, is one of Canada's oldest and leading tobacco companies employing approximately 500 employees across the country with the headquarters in Mississauga (Ontario), manufacturing facilities in Montreal (Quebec) and sales offices across the country. JTI Canada is a member of Japan Tobacco International (JTI)...