Communications Officer

2 weeks ago

Toronto, Ontario, Canada IISD Full time

About


The International Institute for Sustainable Development (IISD) is an award-winning independent think tank working to accelerate solutions for a stable climate, sustainable resource management, and fair economies.

Our work inspires better decisions and sparks meaningful action to help people and the planet thrive. We shine a light on what can be achieved when governments, businesses, non-profits, and communities come together. IISD's staff of more than 270 experts come from across the globe and from many disciplines. With offices in Winnipeg, Geneva, Ottawa, and Toronto, our work affects lives in more than 100 countries.

About the Position


We are seeking a dynamic and experienced Communications Officer with a talent for making complex ideas accessible to wider audiences.

You are a strong organizer and multi-tasker with excellent writing and editing skills, proficiency in digital media, and a keen interest in and knowledge of sustainable development issues, ideally those related to food, agriculture, and/or trade.

You will report to ELP's Communications Manager and be supported by a team of communications specialists. You will work regularly with IISD's project managers, researchers, and other experts devoted to agriculture and sustainability standards.

Responsibilities:

Creative Content

  • Coordinate the production of a wide array of written communications materials, including press releases, articles, social media posts, newsletters, and other content that make IISD's work accessible to both expert and nonexpert audiences. This may include drafting and editing content.
  • Inform, project manage, and implement communications plans for a broad range of projects, reports, campaigns, and events. This includes cooperating with internal and external stakeholders, ensuring timelines are adhered to, monitoring and evaluation, and reporting.
  • In consultation with a communications manager, help to shape new communications strategies.
  • Regularly share program work and collaborate with IISD's core communications team to ensure alignment on key messaging and amplification of programmatic expertise in broader, organizationwide communications activities. Contribute to a shared editorial calendar.
  • Communicate with IISD's donors to show how their support has made an impact.
  • Track current events related to specific workstreams and communicate these to colleagues, identifying opportunities for further work and/or public engagement.
Public Engagement and Social Media

  • Inform the social media strategy and manage all active social media accounts, ensuring posts are relevant, timely, engaging, and targeted to the needs and interests of key audiences. This may include drafting and/or editing posts, organizing promotions, tracking trending topics and hashtags, and regularly monitoring the feeds of partner organizations to identify opportunities for crosspromotion.
Media Outreach

  • Engage with journalists and influencers, with a focus on relationship building, to secure targeted coverage for IISD research and initiatives in key outlets. Build media lists; maintain and update databases of media contacts.
  • Facilitate media training for IISD experts in advance of speaking to the press.
  • Conduct media monitoring on a regular basis for assigned areas of work. Provide reports on media coverage and digital performance using Agility PR, Google Analytics, and other available platforms.
  • Support media training for IISD experts in advance of speaking to the press.
Digital Strategy

  • Working within content management systems such as Drupal or WordPress, upload and edit content for websites, adhering to IISD guidelines. Review programrelevant pages on IISD websites and microsites for timeliness and updates as needed.
  • Working closely with IISD's digital project manager, use analytics software to monitor, assess, and report on website traffic and engagement with our digital content, advising where appropriate on opportunities to improve.
  • In collaboration with IISD's design team, manage the production of digital content, including Twitter cards, posters, videos, invitations, simple infographics, presentations, and other conference or workshop materials. Retouch and resize images as needed.
Internal Processes

  • Ensure brand coherence and compliance with existing IISD communications practices.
  • Manage internal processes related to the development and dissemination of communications products, including coordinating feedback from internal and external stakeholders, approvals, and copy editing.
  • Maintain strong relationships with program staff to gain a deeper understanding of their research and policy objectives in order to translate their work into key messages that resonate with priority audiences. Provide editorial guidance to IISD's experts so they have the necessary skills to communicate their work through different channels and act as public ambassadors for IISD.
**Required Skills an

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