User Support Technician

2 weeks ago


SaintIsidore, Canada Manoir Caledonia Full time

Education:
Other trades certificate or diploma

  • Experience: 1 year to less than 2 years

Tasks:

  • Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Personal suitability:

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week


  • St. Isidore, Canada Manoir Caledonia Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in...


  • Saint John, Canada CELLROX Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement solutions - Provide...

  • System Super User

    2 weeks ago


    Saint-Isidore, Canada propane levac propane inc Full time

    The System Super User is trained on our new and old systems and help users, address issues, optimize tasks and resolve problems. This person is responsible for the administration, support and maintenance of all computing systems, the department's network infrastructure and the provision of quality computing services, support and training for the users of...


  • Saint-Laurent, Canada Iron Service Global Inc Full time

    Provide customer facing end-user support that includes: - Break-fix support for Laptop, desktop, tablets, and associated hardware peripherals - IMAC support including large scale/bulk office moves/re-stack activities (all moves) - Support for the Imaging devices (print/scan/copy/fax) that includes printers and MFDs - Support for the Mobility devices...

  • IT Support Technician

    4 weeks ago


    Saint-leonard, Canada Guillevin International Full time

    IT Support Technician Status: Regular, Full time **Location**: Saint-Léonard, Quebec Job Description Interested? - A state-of-the-art technological environment - A growing company with stimulating challenges - An experienced and dynamic team Do you have what we're looking for?- AEC, DEC, or similar relevant experience with a minimum of 2 years of...


  • Saint-Laurent, Canada AVI-SPL Full time

    Description: **WHO WE ARE** AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified...


  • Saint-Laurent, Canada AVI-SPL Full time

    Description: **WHAT YOU’LL DO** The Onsite Managed Services Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premise support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience. **Day-To-Day Responsibilities**: - ** End...

  • IT Support Technician

    3 weeks ago


    Saint-Laurent, Canada Tootsi Impex Inc Full time

    **IT Support Technician** Part of an expanding team, you will be required to maintain the computers, network servers and phone technology in our 3 facilities. You will: Work daily with the hardware, repairing or replacing defective equipment; Install new or upgraded software and conduct testing on new or current software; Diagnose problems in computer...


  • Saint-Hubert, Canada Techo-Bloc Full time

    **Company Description** Pave your career at Techo-Bloc** We are entrepreneurial and innovators at heart who love to roll up our sleeves, jump right in and get things done. We boast 9 cutting-edge manufacturing facilities, 13+ distribution centers, and a dynamic team of over 900 employees located across 20+ locations in North America. We have ambitious...

  • IT Support Technician

    2 weeks ago


    Bas-Saint-Laurent, Canada Quincaillerie Richelieu Ltee Full time

    We are looking to fill a permanent full-time IT Support Technician - Level 2 position at our Ville St-Laurent offices.Position Overview:Reporting to the IT support director, your role will mainly be to assure the assignment and treatment of support requests by the level 1 and level 2 technical team. You will, among other things, be required to maintain,...

  • IT Support Technician

    4 weeks ago


    Saint-Hubert, Canada Techo-Bloc Full time

    Company Description At Techo-Bloc, we aren’t just paving patios - we’re paving the way for great careers! Founded on a culture of innovation, we manufacture landscaping products focused on design, durability and flair. Our growing team is seeking passionate people, ready to make an impact. Intrigued? Come grow with us. **Why work for Techo-Bloc, you...

  • IT Support Technician

    4 weeks ago


    Saint-Hubert, Canada Techo-Bloc Full time

    Company Description At Techo-Bloc, we aren’t just paving patios - we’re paving the way for great careers! Founded on a culture of innovation, we manufacture landscaping products focused on design, durability and flair. Our growing team is seeking passionate people, ready to make an impact. Intrigued? Come grow with us. **Why work for Techo-Bloc, you...

  • IT Support Technician

    2 weeks ago


    Saint-Hubert, Canada Techo-Bloc Full time

    Company DescriptionAt Techo-Bloc, we aren't just paving patios - we're paving the way for great careers Founded on a culture of innovation, we manufacture landscaping products focused on design, durability and flair. Our growing team is seeking passionate people, ready to make an impact. Intrigued? Come grow with us.Why work for Techo-Bloc, you might ask?We...


  • Bas-Saint-Laurent, Canada AVI-SPL Full time

    :WHO WE AREAVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.Our highly certified industry experts and...

  • System Super User

    4 days ago


    St. Isidore, Canada propane levac propane inc Full time

    RESPONSIBILITIES - Troubleshoots with users and assist local and remote users with a variety of problems; - Document and prioritize the users requests; - Understand and resolve users computing and technology related issues; - Communicate with our ERP providers to improve our efficiency; - Facilitate computer hardware and software purchases; - Setup,...


  • Saint-Laurent, Canada Quincaillerie Richelieu Ltee Full time

    We are looking to fill a temporary full-time** IT Support Technician** position at our Ville St-Laurent offices with the possibility of extension. **Position Overview**: Reporting to the IT Support Director, your role will mainly be to provide IT technical assistance to Richelieu employees. **More specifically, your main tasks will be**: - To provide...


  • Saint-Laurent, Canada AVI-SPL Full time

    Description: **WHO WE ARE** AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified...


  • Saint-Laurent, Canada MBI I.T. Services Full time

    We are currently hiring for a contract I.T Field Service Technician job in **Duration**: 3 MONTHS (possibility of an extension). **I.T. Field Service Technician job responsibilities**: - Maintains, troubleshoots, and repairs computer systems, hardware and computer peripherals. - Documents, maintains, upgrades or replaces hardware and software systems. -...


  • Saint-raphael, Canada Tech Route Full time

    We are seeking a skilled Hardware Technician to join our team. As a Hardware Technician, you will be responsible for providing technical support and troubleshooting hardware-related issues. If you have a strong background in computer hardware, networking, and technical support, we encourage you to RESPONSIBILITIES: - Install, configure, and maintain...


  • Saint John, Canada Advantage Personnel Full time

    Job Title: Field Service Technician Location: Fredericton, NBShift/Hours: Monday – Friday, 8:00 am – Work CompletedPay Rate: $23.00 - $25.00/hrAssignment Information:Advantage Personnel is recruiting a Field Technician to join our field support team in Fredericton, NB. This role is ideal for a natural leader who thrives in a dynamic environment. Customer...