Technical Sales/quotations

2 weeks ago

Kitchener, Ontario, Canada ODC Tooling and Molds Full time
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Technical Sales/Quotations_


ODC Tooling & Molds is a well-established company with a reputation as a world-class leader in designing and manufacturing custom automotive tooling and machines.

ODC is a family run business that empowers its employees and utilizes their skills and abilities to service a diverse customer base with a focus on thermoformed plastics and automotive form and trim tooling.

Operating out of two facilities and servicing a worldwide market with a strong team environment, innovative ideas, and a customer service-oriented philosophy, ODC continues to move forward in an ever-changing industry.


Responsibilities:

  • Become a product champion for ODC by developing a thorough understanding of our products and services to effectively respond to customer inquiries and create new opportunities
  • Help produce and deliver detailed quotations, targeted sales presentations and concept designs for custom tooling packages to current and prospective customers
  • Reconcile customer requirements with quotation and negotiate differences to both parties' satisfaction
  • Support and backup for automotive tooling sales lead, as required and during absences
  • Work effectively with sales, project management, engineering, purchasing, and manufacturing staff as required for successful project delivery
  • Communicate with customers, technical details and requirements, delivery objectives, quality objectives, etc.
  • Identify risks and roadblocks to successfully being awarded projects and work with sales team and management to resolve
  • Maintain good relations with all customers as the internal ODC contact
  • Communicate and maintain good rapport with all staff members
  • Additional duties as assigned or required

Qualifications:

  • Quotations or sales experience from the automotive tooling industry (tooling supplier, Tier 1 or Tier 2 automotive supplier).
  • Tool & die and automation experience preferred
  • A technical background with the ability to conceptualize detailed mechanical concepts
  • Excellent customer service, organization, analytical and interpersonal skills
  • Demonstrate excellent proficiency with Microsoft Office Suite (including MS Excel and PowerPoint) and CAD programs (Catia preferred)
  • Must be willing to learn and use software packages for sales and quotations (Navision, SmarTeam, etc.).
  • Highly motivated selfstarter who can work independently with mínimal supervision
  • Ability to manage multiple tasks and shift priorities and timeframes.

Requirements:

  • Superior customer service skills
  • Minimum 25 years' experience in a similar technical quoting role (interacting with external customers).
  • Tooling/automation manufacturing preferred
  • An excellent command of the English language as well as written skills
  • Willingness and ability to travel within North America, as required
  • Periodically respond to emergency customer impacting situations after hours
In addition to a competitive salary, ODC also offers the following company paid benefit package:

  • Extended Health including prescription drugs and para-medical services
  • Dental
  • Life Insurance
  • Worldwide Emergency Travel Assistance
  • Employee Assistance Plan (EAP)
  • Short Term Disability
  • Group Registered Retirement Plan matching program after 1 year of service
We thank all applicants; however, only those selected for an interview will be contacted.

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are you able and willing to travel within North America?

Experience:

- automotive tooling industry: 3 years (required)

Language:

  • English (required)

Work Location:
One location

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