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Front of House Lead

3 months ago

Winnipeg, Manitoba, Canada Stella's Cafe Full time

Stella's is looking for amazing FOH leads
to join our team

  • Get to know us:_
  • Stella's has been a part of the Winnipeg restaurant scene since 1999 and proudly continue to be locally owned and operated. We believe in inspired taste, healthy ingredients, and environmental sustainability. We are an equal opportunity employer that celebrates diversity and provides a safe, inclusive environment for all their employees.

Here's what you'll be doing as a Front of House Lead**:

-
Responsibilities:

Assist in FOH daily operations
Provide an excellent guest experience
Maintain up-to-date working knowledge of menu items, including allergy restrictions, and ensure staff are following the allergy protocol procedure
Ensure guest complaints/concerns are addressed promptly and respectfully
Ensure safe food handling procedures are followed
Assist in the training of FOH staff
Oversee cleaning checklists
Ensure safe food handling procedures are followed
Act as Manager on Duty when required
Ensure clear communication to employees and document any HR related situations
Provide feedback to the FOH manager on employee performance and equipment
Assist with ordering, inventory and FOH audits
Communicate all issues outside of their scope of responsibility to the GM
Ensure confidentiality and protection of all employee information
Provide a work environment that is safe and free of harassment
Other duties as assigned

-
Requirements:

Valid SmartChoices certification
Full-time, flexible availability
FOH experience in a fast-paced restaurant
Excellent communication skills - listening, verbal and written
Outstanding organization, coordination, and multi-tasking abilities
Ability to be proactive in challenging situations
Proficiency in Microsoft Office
Great people skills, having a friendly and outgoing demeanor
Positive attitude and team mindset

  • Incentives:
Life, Health and Dental Benefits plans
Employee discount
Tip Pool
Paid overtime
Paid public holidays & vacation
Employee Assistance program
Opportunities for advancement

  • Job types: full time, permanent

Salary:
$ tips