Host/Hostess - Front of House Team Member

2 days ago

Winnipeg, Manitoba, Canada Smitty's Restaurant Full time

**About Smitty's Restaurant**

We are a leading Canadian family restaurant chain, operating across the country. Our restaurants are fully licensed, with many featuring separate lounges for sports fans, teams, and happy hour enthusiasts.

**Our Team is Growing**

We are seeking experienced and talented individuals to join our team as Hosts/Hostesses. As a key member of our front-of-house team, you will play a vital role in providing exceptional customer service and ensuring a positive dining experience for our guests.

**Key Responsibilities:**

  • **Create a Positive First Impression**: Greet guests warmly and make them feel welcome in our restaurant.
  • **Maintain Table Turnover**: Ensure that tables are cleaned, cleared, and reset as soon as possible to maintain a smooth dining experience.
  • **Assist Service Staff and Management**: Provide support to our service staff and management team to ensure that guests receive exceptional service.
  • **Maintain Guest Relations and Smitty's Cleanliness Standards**: Ensure that our restaurant meets the highest standards of cleanliness and that guests feel comfortable and relaxed in our dining area.
  • **Handle Cash Payments and Debit/Credit Card Transactions**: Process payments efficiently and accurately, providing excellent customer service at all times.
  • **Support Takeout and Delivery Orders**: Assist with packing and handling takeout and delivery orders, ensuring that they are prepared and delivered to our guests in a timely manner.
  • **Requirements:**
    • **Ability to Work Well Under Pressure**: You must be able to work effectively in a fast-paced environment, handling multiple tasks and responsibilities with ease.
    • **Open Availability**: You must be available to work days, evenings, weekends, and holidays, as required.
    • **Ability to Work in a Team Environment**: You must be able to work collaboratively with our team members to achieve our goals and provide exceptional customer service.
    • **Trustworthiness and Reliability**: You must be trustworthy and reliable, with a strong commitment to maintaining the highest standards of customer service and cleanliness.

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