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Sales Support

3 months ago

BasSaintLaurent, Canada Conglom Full time
**SUMMARY**

Assist the manager with miscellaneous sales activities and support the customer service department.

**RESPONSIBILITIES**
- Exchange information with various internal departments
- Support the customer service with product information
- Maintain excellent business relationships with clients by providing accurate information and helping with problems or inquiries
- Prepare sales reports & contracts
- Manage project schedules and ensure tight deadline follow ups
- Update customer information as required
- Arrange & participate in various meetings
- Maintain a list of issues and resolutions
- Collect diverse project information from different sources (Internet, clients, retailers, etc.)
- Perform order & data entry
- Communicate with customers
- Assist in various sales & administrative projects

**EDUCATION, EXPERIENCE, SKILLS**
- Degree in administration, marketing or other similar venues
- Bilingual (French & English)
- Microsoft Office, intermediate level (Excel, PowerPoint, Word, etc.)
- 1 to 3 years of experience in sales
- Experience with customer service is a definite asset
- Solution oriented
- Meticulous
- Quick learner
- Excellent communication skills

**MEASURABLE STANDARDS**

Capacity to quickly develop product & procedure knowledge; Manage data with accuracy; Observable actions showing initiative and problem solving skills; Capacity to create and maintain strong professional relationships within the organization, with clients, etc.

**WORKING CONDITIONS**

Open work environment - Available for occasional short trips

**SOMMAIRE**

Assister le gestionnaire dans diverses activités de vente et soutenir le service à la clientèle.

**RESPONSABILITÉS**
- Échanger des informations avec les différents services internes
- Soutenir le service client avec des informations sur les produits
- Entretenir d'excellentes relations d'affaires avec les clients en fournissant des informations précises et en aidant à résoudre les problèmes ou les demandes de renseignements
- Préparer les rapports de vente et les contrats
- Gérer les échéanciers des projets et assurer un suivi serré des délais
- Mettre à jour les informations client au besoin
- Organiser et participer à diverses réunions
- Tenir à jour une liste des problèmes et des résolutions
- Recueillir diverses informations sur le projet à partir de différentes sources (Internet, clients, détaillants, etc.)
- Effectuer la commande et la saisie des données
- Communiquer avec les clients
- Participer à divers projets commerciaux et administratifs

**ÉDUCATION, EXPÉRIENCE, COMPÉTENCES**

Diplôme en administration, marketing ou autres lieux similaires
- Bilingue (français & anglais)
- Microsoft Office, niveau intermédiaire (Excel, PowerPoint, Word, etc.)
- 1 à 3 ans d'expérience en vente
- Expérience avec le service à la clientèle est un atout certain
- Axée sur les solutions
- Méticuleux
- Apprentissage rapide
- Excellentes aptitudes de communication

**NORMES MESURABLES**

Capacité à développer rapidement des connaissances sur les produits et les procédures - Gérer les données avec précision - Actions observables démontrant des compétences d'initiative et de résolution de problèmes - Capacité à créer et à maintenir de solides relations professionnelles au sein de l'organisation, avec les clients, etc.

**CONDITIONS DE TRAVAIL**

Environnement de travail ouvert - Disponible pour de courts trajets occasionnels

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- Customer Support & Client Services Occupations: 2 years (required)
- Microsoft Excel: 3 years (required)

**Language**:

- English & French (required)

Work Location: One location