Current jobs related to Customer Support Specialist - BasSaintLaurent - HITACHI ENERGY CANADA INC.

  • Customer Support Specialist

    4 weeks ago

    Bas-Saint-Laurent, Canada HITACHI ENERGY CANADA INC. Full time

    Job Summary:The Customer Support Specialist will play a key role in supporting the Quebec and Alberta account management team by coordinating customer tenders, including the creation and management of opportunities in our SRM tool. This individual will work closely with Account Managers, Regional Industry Sales Manager, sales agents, and Business Units (BU)...

  • Customer Support Specialist

    4 weeks ago

    Bas-Saint-Laurent, Canada HITACHI ENERGY CANADA INC. Full time

    Job Summary:The Customer Support Specialist will play a key role in supporting the Quebec and Alberta account management team by coordinating customer tenders, including the creation and management of opportunities in our SRM tool. This individual will work closely with Account Managers, Regional Industry Sales Manager, sales agents, and Business Units (BU)...

  • Customer Support Specialist

    3 weeks ago

    Bas-Saint-Laurent, Canada HITACHI ENERGY CANADA INC. Full time

    Job SummaryThe Customer Support Specialist will play a vital role in supporting the Quebec and Alberta account management team by coordinating customer tenders, including the creation and management of opportunities in our SRM tool. This position requires strong communication skills, both written and verbal, to effectively interact with customers and...

  • Customer Support Specialist

    4 weeks ago

    Bas-Saint-Laurent, Canada HITACHI ENERGY CANADA INC. Full time

    Job Summary:We are seeking a highly skilled Customer Support Specialist to join our team at HITACHI ENERGY CANADA INC. The successful candidate will be responsible for providing exceptional customer service, coordinating customer tenders, and interacting with customers and factories in a sustained manner.Key Responsibilities:Work closely with Account...

  • Customer Support Specialist

    3 weeks ago

    Bas-Saint-Laurent, Canada HITACHI ENERGY CANADA INC. Full time

    Job SummaryThe Customer Support Specialist will play a key role in supporting the Quebec and Alberta account management team by coordinating customer tenders, including the creation and management of opportunities in our SRM tool. This involves coordinating the review of the customer's terms & conditions with our legal department and our Insurer, to help the...

  • Customer Support Specialist

    1 month ago

    Bas-Saint-Laurent, Canada HITACHI ENERGY CANADA INC. Full time

    Job Summary:The Customer Support Specialist will play a key role in supporting the Quebec and Alberta account management team by coordinating customer tenders, including the creation and management of opportunities in our SRM tool. This position will also involve coordinating the review of the customer's terms & conditions with our legal department and our...

  • Customer Support Specialist

    1 month ago

    Bas-Saint-Laurent, Canada HITACHI ENERGY CANADA INC. Full time

    Job Summary:The Customer Support Specialist will play a key role in supporting the Quebec and Alberta account management team by coordinating customer tenders, including the creation and management of opportunities in our SRM tool. This position will also involve coordinating the review of the customer's terms & conditions with our legal department and our...

  • Customer Support Specialist

    3 weeks ago

    Bas-Saint-Laurent, Canada HITACHI ENERGY CANADA INC. Full time

    Job SummaryAs a Customer Support Specialist at HITACHI ENERGY CANADA INC., you will play a vital role in supporting the Quebec and Alberta account management team. Your primary responsibility will be to coordinate customer tenders, including the creation and management of opportunities in our SRM tool. You will also work closely with the legal department and...

  • Customer Support Associate

    1 week ago

    Bas-Saint-Laurent, Canada HITACHI ENERGY CANADA INC. Full time

    Job Summary:We are seeking a highly skilled Customer Support Specialist to join our team at HITACHI ENERGY CANADA INC.Key Responsibilities:Coordinate customer tenders, including opportunity creation and management in our SRM tool.Review customer terms and conditions with our legal department and insurer.Assist customers in resolving order execution...

  • Vmi Customer Support Specialist

    5 months ago

    Saint-Laurent, Canada ABB Full time

    **VMI Customer Support Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • Customer Support Liaison

    2 weeks ago

    Bas-Saint-Laurent, Canada HITACHI ENERGY CANADA INC. Full time

    Job SummaryAs a Customer Support Liaison at HITACHI ENERGY CANADA INC., you will play a crucial role in supporting the Quebec and Alberta account management team. Your primary responsibility will be to coordinate customer tenders, including the creation and management of opportunities in our SRM tool. You will also be responsible for coordinating the review...

  • Customer Support Liaison

    3 days ago

    Bas-Saint-Laurent, Canada HITACHI ENERGY CANADA INC. Full time

    Job SummaryThe Customer Support Liaison will coordinate customer tenders by creating and managing opportunities in our SRM tool, reviewing customer terms & conditions with our legal department and Insurer, and helping resolve order execution problems.Key ResponsibilitiesWork closely with Account Managers, Regional Industry Sales Manager, sales agents, and...

  • Customs Specialist

    5 months ago

    Saint-Laurent, Canada DSV Full time

    If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. - Job area: Customs**DSV - Global Transport and Logistics** Location: CAN - Saint-Laurent, Rue Beaulac Job Posting Title: Customs Specialist Time Type: Full Time Primary...

  • Customs Specialist

    5 months ago

    Saint-Laurent, Canada DHL Full time

    DHL Global Forwarding is looking for a **Bilingual Customs Specialist** **to join the team. The Customs Specialist will play a crucial role in ensuring timely and accurate release of shipments, while adhering to all government policies and regulations. Your primary responsibility will be to ensure that all required entries are submitted within the prescribed...

  • Customer Support Specialist

    3 weeks ago

    Saint-Jérôme, Quebec, Canada beBee Professionals Full time $30,000 - $45,000

    At beBee Professionals, we are looking for a dedicated Customer Support Specialist to join our team. In this role, you will be responsible for providing top-notch customer service, resolving issues, and improving overall customer satisfaction.Key Responsibilities:Handle customer inquiries and complaints.Provide product information and support.Document...

  • Customer Master Data Specialist

    5 months ago

    Saint-Laurent, Canada ABBVIE Full time

    This position is a temporary 12 month contract. Joining AbbVie means, you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients' lives. At AbbVie, we conduct ground-breaking science on a global scale every day. AbbVie Canada is one of the Best Workplaces in Canada whereby 90% of our employees are proud to...

  • Customer Service Specialist

    5 months ago

    Saint-Laurent, Canada Viscofan Canada Full time

    **Customer Service Specialist** **Viscofan Canada** **The Company**: Viscofan Canada is part of the International Viscofan Group which is the world leader in casings for meat products with distribution in more than 100 countries around the world. Casings are an essential ingredient for the food sector when producing sausages, frozen meat and other...

  • Customer Support Specialist

    5 months ago

    Laurent, Canada HITACHI ENERGY CANADA INC. Full time

    Description : General Information: Reporting to the Vice President of Sales Operations, the Customer Support Representative will support the Quebec and Alberta account management team by coordinating customer tenders, including the creation and management of opportunities. in our SRM tool, coordinating the review of the customer's terms & conditions...

  • Customer Support Specialist

    23 hours ago

    Saint-Jean-sur-Richelieu, Quebec, Canada Randstad Full time

    Job Title: Customer Support SpecialistWe're seeking a proactive and detail-oriented individual with a passion for customer service and sales. As a Customer Support Specialist, you will have the opportunity to work in a dynamic environment, collaborating with a team to achieve organizational goals.Key Responsibilities:Provide exceptional customer service and...

  • Technical Support Specialist

    3 weeks ago

    Bas-Saint-Laurent, Canada Hikvision Canada Full time

    Job Title: Technical Support AgentHikvision Canada Inc. is a leading provider of AIoT solutions, and we are seeking a highly skilled Technical Support Agent to join our team.Job Summary:The Technical Support Agent will provide technical assistance to customers who encounter difficulties with Hikvision products, including video recorders, cameras, networking...

Customer Support Specialist

2 months ago

BasSaintLaurent, Canada HITACHI ENERGY CANADA INC. Full time

About the Role:

As a Customer Support Specialist at HITACHI ENERGY CANADA INC., you will play a vital role in supporting our Quebec and Alberta account management team. Your primary responsibility will be to coordinate customer tenders, including the creation and management of opportunities in our SRM tool. You will also work closely with our legal department and insurer to review customer terms and conditions, helping to resolve order execution problems and interacting with customers and factories in a sustained manner.

Key Responsibilities:

  • Work closely with Account Managers, Regional Industry Sales Manager, sales agents, and Business Units (BU) technical sales teams to provide a single interface to the customer.
  • As an integral member of the Front End Sales (FES) team, promote and help sell our products and services to achieve FES Regional and Channel objectives.
  • Responsible for RFQs and bid coordination with the BUs for efficient and timely submittal of bids.
  • Handle and respond to customer inquiries on a day-to-day basis, including requests for information, literature, quotations, order follow-ups, etc.
  • Responsible for filtering and escalating leads with high potential to the Regional Sales Director, while acting as the single point of contact to the customers.
  • Build and maintain strong relationships with customers and the Business Units.
  • Identify and help create new tools and processes to better support customers.
  • Support and use group tools and processes for market feedback, including pricing levels and competitor activities.
  • Proactively manage customer satisfaction and dissatisfaction (CCRP).
  • Living Hitachi Energy's core values of safety and integrity means taking responsibility for your own actions while caring for your colleagues and the business.

Requirements:

  • 5 years of customer-facing experience.
  • Electrical Industry experience would be an asset.
  • Sales experience would be an asset.
  • Engineering Degree or equivalent would be an asset.
  • Ability to work in a cross-functional team environment, including the customer and our production and Service units.
  • Excellent oral and written communication skills (Mandatory in both French and English).
  • Ability to work independently and to tight deadlines.
  • Ability to handle multiple tasks simultaneously.
  • Customer orientation and strong relationship-building skills.
  • Knowledge of the Sales Force CRM tool would be an asset.

Only selected applicants will be contacted.