conference & special events coordinator

7 days ago


NiagaraontheLake, Ontario, Canada Vintage Hotels Full time

Vintage Hotels is looking for a Full Time Special Events Coordinator to join our growing Queen's Landing Team. This is a great chance for individuals with an events background to gain experience in our luxury boutique of properties.

What you'll be responsible for:

  • Assist in coordinating all aspects of events such as catering, decorations, and guest accommodations under the guidance of the SEM and CSM.
  • Deliver top-notch customer service, responding promptly and professionally to inquiries from clients and stakeholders.
  • Monitor and reconcile clients' accounts for accuracy.
  • Support SEM in processing payments and promptly address client inquiries, especially regarding financial matters.
  • Maintain financial records using accounting software and ensure organized files and records.
  • Conduct client meetings to understand event objectives, preferences, and budget.
  • Facilitate winery site inspections with potential clients, even when SEM is unavailable.
  • Develop and maintain client relationships through continuous communication.
  • Review and add Sales Orders for clients and ensure invoice accuracy.
  • Possess comprehensive knowledge of Lais Hotel Properties' products and services.
  • Assist winery SEM with onsite event execution and handle any arising issues.
  • Perform other assigned duties.

What we expect from you:

  • Access to reliable transportation to Niagara on the Lake.
  • Outstanding communication skills.
  • Ability to work effectively under pressure.
  • Strong multitasking and problem-solving abilities.
  • Prior experience in events/banquets.
  • Willingness to work varied shifts, including days, evenings, weekends, and holidays.

What's included:

  • Benefits available after 3 months.
  • RRSP Matching.
  • Free Meals.
  • Discounts on Hotel Stays, Dining, Spa Services, and Treatments.
  • Profit Sharing.
  • Potential for Career Progression.
  • Tuition reimbursement.

We welcome all interested candidates to apply, and only those chosen for an interview will be contacted. Accommodations for accessibility are available upon request during the recruitment process.



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