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Front Desk Representative
1 week ago
Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full timeAbout Four SeasonsFour Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we're committed to creating a world-class employee experience that enables them to deliver unforgettable moments for our guests.About the RoleWe're...
Front Desk Agent
3 months ago
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest checkins and checkouts efficiently and accurately
- Process payments and maintain accurate records of guest transactions
- Provide excellent customer service, addressing guest inquiries and resolving any issues or complaints
- Maintain a clean and organized front desk area
- Assist with other administrative tasks as needed
Qualifications:
- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask and work in a fastpaced environment
- Professional appearance and demeanor
- Flexibility to work various shifts, including evenings, weekends, and holidays
Salary:
From $23.69 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Onsite parking
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Evening shift
- Morning shift
- Weekends as needed
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Whistler, BC V8E 1B1: reliably commute or plan to relocate before starting work (required)
Shift availability:
- Night Shift (preferred)
- Day Shift (preferred)
Work Location:
In person
