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User Support Technician
3 months ago
JOB REQUIREMENTS:
Education:
- Secondary (high) school graduation certificate
Experience:
- 1 year to less than 2 years
Tasks:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
HOW TO APPLY:
By mail:
- Room 301
- SURREY
- British Columbia
- V3X 0H6