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Elected Officials Scheduler

3 months ago

Sherwood Park, Alberta, Canada Strathcona County Full time

This posting is for 1 permanent full-time position


Reporting to the Manager, Legislative Services and Contract Management, the Elected Officials Scheduler provides senior-level direct scheduling support to all (8) eight Strathcona County Councillors.

This position portrays a positive and professional liaison between Council, Executive Team, Executive Assistants, Office of the Mayor, Legislative and Legal Services, and all other divisions and departments working closely with department Directors and administrative staff.


This position conducts research and analysis and provides information to the Councillors on a variety of issues and aids in advancing Council's vision by fostering effective working relationships among Elected Officials, County leaders, community representatives, stakeholders and residents.

There is considerable involvement with other Elected Officials, Municipalities, Provincial ad Federal Government, senior representatives of the private sector, boards and residents.

The incumbent will be expected to advance Council's vision by fostering effective and efficient working relationships among Elected Officials, County leaders' community representatives, stakeholders and residents.

This position works in a politically charged, sensitive environment and provides coaching and guidance to all levels of staff related to protocols and direction from the Councillors.


Responsibilities:

  • Prioritize events, activities, special functions and meetings for the Councillors
  • Responsible for evaluating and responding to requests from local, provincial and federal government, industry and citizens
  • Build and maintain positive relationships and excellent communications with the Executive Team, Executive Assistants, Office of the Mayor, LLS and stakeholders
  • Coordinate the Councillors' business by facilitating public relations, professional development, business and community events and participation in trade shows
  • Communicate with departments to confirm that resident inquiries are addressed in compliance with service level agreement requirements
  • Ensure the Office of the Elected Officials and Councillors' corporate records are maintained electronically in Sharepoint; determine permissions for select records, and make updates as required
  • Process FOIP requests and other access to information inquiries as requested by Legislative and Legal Services
  • Reconcile costs associated with Councillors conference/event registrations, travel, and accommodations
  • Work with stakeholders to plan, promote and successfully execute special events
  • Review and edit information for accuracy, completeness and format before distribution to Executive Team, external agencies and the public to ensure a professional image is maintained
  • Work with the Office of the Mayor, Executive Team, Executive Assistants, stakeholders, and residents handling politically sensitive issues promptly, exercising initiative and sound judgement
  • Miscellaneous administrative duties as required, such as answering/screening telephone calls, photocopying, filing, supply orders, etc.

Skills and Abilities

  • Working knowledge of government systems and processes, legislation, corporate policies, processes, programs and guidelines
  • Experience researching, compiling information and report writing
  • Ability to show understanding, courtesy, tact, empathy and concern when dealing with controversial issues and people who are emotionally distressed or hostile
  • Strong interpersonal/collaborative skills, including conflict management, with political acumen and professionalism are critical
  • Excellent communication skills, including writing, proofreading and speaking.
  • Excellent interpersonal skills both in person and by phone, with high professionalism
  • Ability to deal with highly confidential, sensitive issues always using discretion and diplomacy
  • Ability to work within a politically charged environment
  • Ability to work under pressure while managing competing demands, establish priorities and meet tight deadlines

Qualifications

  • Postsecondary training/certificate, a minimum of five (5) years of progressively responsible experience including experience providing administrative support at a senior management level and/or supporting elected officials
  • Degree from an accredited university in public administration, public policy, public engagement or governance is considered an asset
  • Knowledge of County Connect and eScribe is an asset
  • Municipal government experience is an asset
  • Training on the Freedom of Information and Protection of Privacy Act (FOIP Act) is an asset
Equivalencies of education and experience may be considered.

This competition may be used to fill future vacancies for similar positions within the next 6 months.

In addition to providing a dynamic work environment, we offer a competitive salary and benefits package.