Client Accounting Administrator

1 week ago

Ottawa, Ontario, Canada People Corporation Full time

We are seeking a Client Accounting Administrator to join our Coughlin team in Ottawa.

The Client Accounting Administrator provides administrative services to the Single- and Multi- Employer Plans and does so in such a way as to enable the smooth operation and administration of the plans. This includes answering telephone inquiries and corresponding with the employers and members of various plans on such matters as coverage, admissions, terminations, beneficiaries, etc.

The Client Accounting Administrator will:
  • Adding, changing, and deleting coverage in database
  • Preparing/verifying/printing reports, correspondence, and cards as
  • Reconciliation of balance sheet
  • Verifying the accuracy of premiums, applications, enrolments, cards, and invoices
  • Balancing monthly premium and remittance reports, and reconciling monthly trust fund bank
  • Tax
  • Any other financial reconciliations as required by the manager or
  • Posting accounts receivables and accounts
  • Preparing bills/invoices for monies
  • Responding to clients, members, or other external contacts in a prompt, efficient, and courteous manner at all
  • Preparing correspondence using company standard templates for members, administrators, carriers, or
  • Explaining coverage in place for
  • Preparing and mailing out forms, files, cards, invoices, or certificates as required by providers or
  • Electronic data and document maintenance to include scanning, faxing, filing, destroying, photocopying, data entry and any processes required to prepare documents for these
  • Verifying work and data in the scope of the position for accuracy and completion, including routine
  • Prioritizing work to ensure effective time
  • Maintaining procedure manuals, including documenting new procedures and updating current procedures.
To be successful as a Client Accounting Administrator with Coughlin & Associates, you will need:
  • Sound knowledge of Microsoft Office and standard office administration procedures.
  • Bilingual (French/English)
  • Excellent grammatical, spelling, and communication skills in both official languages.
  • The demonstrated ability to learn and master new software and technology.
  • Superior data entry skills and strong mathematical and reconciliation skills.
All-star candidates will have:
  • Practical knowledge of accounting/bookkeeping theories and practices and banking procedures.
  • The ability to maintain good public relations, both within and outside the organizations.
  • Strong organizational skills, the ability to prioritize and multi-task, and the ability to manage time effectively.
  • The ability to adhere to existing company policies and procedures.
  • The ability to use tact and discretion to maintain information in the strictest of confidence.
What's in it for you:
  • Learn by working alongside our experts
  • Extended health care and dental benefits
  • A retirement savings plan with company contributions
  • A suite of Health & Wellness offerings
  • Mental Health programs and support for you and your family
  • Assistance for the completion of industry designations
  • Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

About Coughlin & Associates Ltd.:

Across the country, thousands of Canadians rely on Coughlin & Associates Ltd. to design and administer their group medical, dental, disability, life insurance and pension benefits. Coughlin is a full-service benefits consultant and third party administrator. Our services include:

  • Group benefits consulting and plan marketing
  • Plan administration and correspondence
  • Claims adjudication and payment

Established in 1958, Coughlin & Associates Ltd. provides services to some of Canada's most respected companies, unions and public service organizations

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employeehas the opportunity toreach their potential. If you require an accommodation or an alternative format of any posting please reach out to


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