IT Accounts Administrator

2 weeks ago

Ottawa, Ontario, Canada Ross Video Full time

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use.

We go all out so that our customers can have the best possible experience and achieve quality results.

With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results.

If you've ever watched live television, news, sports, or entertainment, you've seen our products in use.

All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology.

Get behind the scenes and learn about what it takes to make live events possible.

If that resonates, and you're someone with integrity, commitment, and a strong drive to deliver great products, we'd love to hear from you.


Who you report to:
Manager, IT Applications

What we offer:


Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events

Best of all, you will be part of the Ross Video team, and we've got a pretty energizing environment here.


What the job is all about:

  • Manages and standardize per industry best practices the followin

g:

  • Distribution Lists (DL)
  • Security Groups
  • Azure Active Directory user accounts
  • Azure B2C accounts
  • Ensure accounts are correctly onboarded, maintained and securely deactivated, DL's updated, etc. upon employee hiring/departure
  • Work with the relevant stake holders to ensure compliance with GDPR and similar regulatory frameworks for removal requests
  • Provides input to, and assists with implementation of disaster recovery plans
  • Identify and adjust workflow procedures that lead to overall process improvements
  • Monitor relevant system logs to ensure health, uptime, and quality of service
  • Perform relevant patching and upgrades if required
  • Maintain documentation regarding configurations, operational and troubleshooting procedures related to the various account systems
  • Participate in the definition of standards, guidelines, best practices, and metrics as directed
  • Assist in evaluating new requirements, technical design, and standards
  • Troubleshoot assigned IT Help Desk tickets and assist team members when required
  • Provide afterhours support on an as needed basis to support core company operations
  • Perform other related duties as required

Who you are:

  • Bachelor of Computer Science or Engineering, or equivalent training and experience in the IT field
  • Indepth knowledge and proven experience with Azure SSO, Azure Active Directory, Azure B2C
  • Windows Server, Mac OS, Red Hat, CentOS, Ubuntu server administration an asset
  • Knowledge of monitoring and measurement systems (PRTG, Grafana, OpenManage), MS365 monitoring tools (e

g:
Cloud App Security), Intune an asset

  • Experience with VDI platforms (Dell Wyse, Windows RDS) an asset
  • Familiarity with AWS, Azure and other cloud platforms (an asset)
  • Approachable with excellent communication skills
  • Team player but able to work independently
  • Able to envision the entire project and look for problem areas
  • Organized, thorough, and detail orientated
  • High initiative and welldeveloped analytical skills
  • Technical, handson person
  • Minimum 46 years IT Account Administration experience with AD, Azure AD, Azure B2C, including monitoring, and troubleshooting
  • Strong knowledge of Windows Operating Systems and Azure Active Directory management/integration, Linux and Mac OS integration with these services would an asset.
  • AWS account management and administration an asset
  • Experience in a product development environment is an asset
  • Valid driver's license and clean driving record, a reliable vehicle is a must
  • Travel between Ottawa and Iroquois when required
  • Possess or can obtain a valid passport
LI-JF1

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work. We are committed to building a team that includes a variety of backgrounds, perspectives, and skills.

Inclusivity drives innovation and creativity, and that's something we're passionate about at Ross We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability.

If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.

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