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Inside Sales/customer Service

3 months ago

Victoria, British Columbia, Canada Western Equipment Ltd Full time
Western Equipment is the leading supplier of Industrial, Safety & Rigging supplies to BC's logging, mining, and construction industries. Western Equipment's is a family-owned business since 1947, currently operating out of seven branches in BC.

The Victoria branch is currently hiring for the position of Counter Sales Representative to start as soon as possible.

Benefits:

  • Competitive pay scale and annual profit sharing
  • Full time hours weekdays
  • Boot Allowance
  • Team Atmosphere
  • Conveniently located near downtown
  • Very close to major bus routes


A background in any of these areas would be advantageous; customer service, technical sales, CSR, parts and service, data entry, power transmission products, outdoor power equipment, first aid, safety, PPE, tools and equipment.


  • Responsibilities and Duties
  • Able to build strong relationships with customers through service excellence
  • Greet customers and ask to help them
  • Answer phone calls in professional and courteous manner
  • Communicating with customers regarding order status
  • Picking orders for customer shipments
  • Lifting items up to 50 pounds
  • Working with computerized point of sale system
  • Continually research the company product lines to gain knowledge
  • Participate in product knowledge programs
  • Participate in professional development opportunities
  • Qualifications and Skills
  • Ability to quickly and accurately enter data
  • Computer literate
  • Previous counter sales experience is an asset
  • Attention to detail and well organized
  • Ability to work in a team environment
  • Knowledge of workplace safety precautions
  • Ability to work independently and manage multiple priorities
  • Time Management and problem solving skills
  • High School diploma or equivalent
Salary is negotiable depending on experience.

Salary:
From $20.00 per hour

Expected hours: 40 per week

Benefits:

Dental care
Disability insurance
Extended health care
Profit sharing
Store discount
Vision care

Flexible Language Requirement:
French not required

Schedule:
8 hour shift

Supplemental pay types:
Overtime pay

Ability to commute/relocate:

Victoria, BC:
reliably commute or plan to relocate before starting work (required)

Application question(s):
Do you have any experience selling or using any of the following products?

Hand tools, power transmission products, lifting assemblies, safety supplies, outdoor power equipment, power tools, cutting and abrasive tools.

Work Location:
In person