Administrative Assistant 1, Land
1 week ago
Job Description:
Job posting closes:
June 24th, 2024 at 5:00pm Yukon Standard Time
At our core, the City of Whitehorse is committed to cultivating an inclusive employee community and workspace, confronting racism and biases for fairness and equity, while advancing reconciliation and accessibility.
This position is covered by a collective agreement between the City of Whitehorse and the Public Service Alliance of Canada/Yukon Employees Union.
Administrative Assistant -
Land and Building Services:
Job Code: 031
Department:
Land and Building Services:
Job Summary:
The incumbent provides professional, comprehensive and quality front line customer service for the department.
Duties and Responsibilities:
- Provide front line customer service to the general public
This may include:
- Receiving and routing a high volume of calls;
- Responding to enquiries;
- Interpreting and ensuring compliance with applicable Bylaws;
- Process and reconcile a range of financial services according to established internal controls in an accurate and timely manner
This may include:
- Receiving, verifying, coding, posting and reconciling daily cash receipts;
- Calculating appropriate fees;
- Preparing bank deposits;
- Reconciling permit fees;
- Preparing invoices, purchase orders and cheque vouchers for refunds; and
- Ensuring proper acquisition, processing and maintenance of all department contractual documents, department mail, office supplies and equipment.
- Provide a range of administrative support
This may include:
- Scheduling appointments;
- Arranging meetings, recording minutes, drafting and following up on correspondence;
- Coordinating and providing support for the Board of Variance activities;
- Preparing files for building inspections;
- Compiling statistical data and drafting reports;
- Maintaining the building inspections filing and diary dating systems;
- Completing "building file information" searches and generating reports;
- Analyzing building location survey certificates for compliance with applicable bylaws and building permitting procedures;
- Updating and providing recommendations into reference material and publications; and
- Maintaining the building inspection web site.
- Provide input into administrative amendments to relevant Bylaws;
- Act as Customer Service Representative 2 as assigned.
- Follow, so far as is reasonably practicable, established safety procedures and standards.
- Other related duties.
Job Requirements:
Working Conditions:
Majority of the work is performed under normal office conditions with exposure to a high volume of phone and walk-in customers.
Knowledge and Skills:
- 1 year postsecondary Business Administration certificate or related field.
- 2 years previous related experience and 6 months on the job training. Customer
- Ability to work and maintain accuracy under pressure, attention to details and meet critical deadlines.
- Ability to work independently in a fast paced environment with little supervision.
- Strong client service orientation and good interpersonal skills.
- Good organizational and multitasking skills.
Examples of Equipment to Operate:
General office equipment with the ability to operate ERP software programs, spreadsheets, electronic mail, word processing, etc.
Accommodation Requests:
Other Details:
Various tests and/or exams may be administered as part of the recruiting process.
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