Office Administrator
2 weeks ago
At Merit Kitchens, the Office Administrator will be the first person that a client meets when they enter the Langley Showroom.
The Office Administrator will organize events and meetings with suppliers, and process payments.The Office Administrator will also accept, and process packing slips and monitor back-ordered parts and accessories, by being the main point of contact with the Surrey Head Office.
Key Responsibilities
- Greet clients in the Langley Showroom and offer them the first impression of Merit Kitchens.
- Answer the phone, take messages, and forward calls/messages to colleagues.
- Respond to online requests and organize meetings with designers.
- Organize showroom events with interior designers, contractors, and installers.
- Maintain the Team Calendar.
- Process and take retainer, deposit, and final payments.
- Process credit cards and other forms of payment.
- Ensure all accessory orders arrive and track their delivery dates.
- Generate Purchase Orders for ordered showroom supplies.
- Communicate to the Manufacturing Facility about backordered items and follow up when they will be ready.
- Accept and process packing slips to make sure all orders have arrived from the factory, accessory orders have arrived, and handle orders have arrived.
- Review installers' completion reports
- Handle walkin and online customer project problems.
- Monitor and followup with backordered accessories with the Manufacturing Facility.
The Team Assistant may perform other duties as delegated by Management.
- Completion of secondary school or equivalent.
- Postsecondary degree in business or public administration is considered an asset.
- Project management experience is considered an asset.
- Strong technical capabilities (especially with Microsoft Office programs).
- Cabinetry experience is considered an asset.
- Solid oral and written communication skills.
- Ability to prioritize and juggle multiple requests.
- Excellent customer service skills over the phone and in person.
- Problemsolving, organizational, and detailoriented abilities.
- Ability to work in a team environment, and independently with mínimal supervision.
We offer competitive wages and bonuses along with a comprehensive benefits package including extended health care, dental, vision, life and disability insurance, vacation, company RRSP, free on-site parking, work-life balance (no weekend work), and much more.
Merit Kitchens provides opportunities to all employees and applicants without regard to race, religion, national origin, age, gender identity, sex, sexual orientation, marital status, persons with disabilities, or any other characteristic protected by applicable law.
About Merit Kitchens:
It was 50 years ago that Merit Kitchens was founded by craftspeople in Vancouver, British Columbia, Canada, and began providing Western Canada with high-quality kitchen cabinets.
Our Mission it to profitably manufacture cabinets of uncompromising quality while delivering a unique and positively branded experience to our customers, team members and stakeholders alike.
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