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Product Specialist
1 week ago
If you have a technical background but desire to engage in more than just machinery and crave more human interaction, even better
By working within this innovative and dynamic company in Quebec as a Technical Expert/Product Specialist, you'll have the chance to combine both.
You'll become the go-to technical reference for your clients, responsible for guiding them through troubleshooting, providing training, and ensuring product utilization is optimized.
Advantages- 40 hours per week.
- Schedule flexibility.
- Travel opportunities.
- High level of autonomy.
- Opportunity to make an impact on both the product and the company.
- Possibility of career advancement within the company.
- Offices located in Quebec City and accessible;
- Addressing customer needs in terms of diagnosis, training, troubleshooting, or any other expertise required.
- Developing the technical content necessary for the production of tools used by the customer experience department (manuals, procedures, parts lists, training, and digital tools).
- Traveling to train and support our service partners.
- Supervising and managing the fleet through a cloud platform.
- Investigating recurring technical issues in partnership with all departments of the company (R&D, operations, quality...).
- DEC or Bachelor's degree in engineering (electrical, electronic, mechanical, industrial, etc.).
- Valid passport and visa for travel within North America.
- Interest in customer service.
- Intrapreneurial mindset.
If you're interested in this Technical Product Specialist role, feel free to contact me at or by phone at
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.
As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.
In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.
We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.
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