Product Specialist Operations

1 week ago


Québec, Quebec, Canada Randstad Full time
If you have a technical background but desire to engage in more than just machinery and crave more human interaction, even better


By working within this innovative and dynamic company in Quebec as a Technical Expert/Product Specialist, you'll have the chance to combine both.

You'll become the go-to technical reference for your clients, responsible for guiding them through troubleshooting, providing training, and ensuring product utilization is optimized.

Addressing customer needs in terms of diagnosis, training, troubleshooting, or any other expertise required.

  • Developing the technical content necessary for the production of tools used by the customer experience department (manuals, procedures, parts lists, training, and digital tools).
  • Supervising and managing the fleet through a cloud platform.
  • Investigating recurring technical issues in partnership with all departments of the company (R&D, operations, quality...).
DEC or Bachelor's degree in engineering (electrical, electronic, mechanical, industrial, etc.).

  • Valid passport and visa for travel within North America.
  • If you're interested in this Technical Product Specialist role, feel free to contact me at or by phone at


As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.


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