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Office Manager
1 week ago
Office Manager - Golden Years
peopleCare is a family owned, values-based organization that provides outstanding care and exceptional experiences for those who live and work in our long-term care and retirement homes.
We are always looking to hire talented and caring new people, who want to make a difference and who embrace change with a positive attitude.
Investing in staff wellness, recognition, education, and leadership development is a priority.
Named one of Canada's Best Managed Companies for nine years in a row, peopleCare is also accredited with Exemplary Standing.
These distinctions are thanks to our outstanding team of skilled and dedicated people working collaboratively with our partners to drive excellence in operations, care, and services.
Our teams are committed to social impact and going Beyond Ourselves in our communities.THE ROLE
- As a member of the peopleCare team, this position will provide administrative, accounting and payroll support for the longterm care home while ensuring efficient office practices. This position provides the initial contact representing the corporate mission, vision and values to resident families and all other visitors. Maintains confidentiality of all financial, personnel and resident data while assisting the Executive Director._
Reports to:
Executive Director
RESPONSIBILITIES
- Provide exceptional customer service to residents, visitors, service providers and staff.
- Manage the admissions process for new residents and discharges.
- Work with Finance team at Leadership Support to manage and complete financial processes while ensuring accuracy of all financial records in accordance with the Long Term Care Act (billing, petty cash funds, accounts receivable, collections).
- Work with IT to manage system user accesses (Point Click Care, user ID set up, etc.)
- Order administration supplies in accordance with home supply budget.
- Maintain and prepare internal reports for home as required or directed by the Leadership Service Office or the Executive Director of the Home.
- Participate in the accreditation process and ensure that documentation is maintained as per the quality management systems within the home to ensure compliance.
- Ensure current knowledge of collective agreements, ministry guidelines, and government legislation.
- Responsible for some workforce managementrelated tasks (employee new hire paperwork, employee files, attendance management, employee pension plan, internal job postings, performance reviews, etc.).
- Review payroll variances in conjunction with employee timecard exceptions.
- Participate in the home's oncall manager rotation.
EDUCATION AND EXPERIENCE
- 5 years progressive related experience.
- 2year college diploma in business administration or equivalent.
- Strong attention to detail; ability to work efficiently with a high degree of accuracy.
- Excellent time management and organizational skills.
- Experience in long term care industry in a unionized environment is an important asset.
- Welldeveloped interpersonal skills and demonstrated ability to interact efficiently and courteously with residents, public, employees and volunteers.
- In support of the peopleCare Communities' commitment to a healthy and safe workplace and community, our COVID19 Immunization Policy requires all staff and volunteers to be fully vaccinated against COVID19 (1st and 2nd dose) as a condition of employment* along with a police check and a negative TB test result.
Job Types:
Full-time, Permanent
Benefits:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- RRSP match
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- On call
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Cambridge, ON: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
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