Receptionist/office Assistant

7 days ago


Victoria, British Columbia, Canada James Bay Community Project Full time

JOB DESCRIPTION December 2023



JOB TITLE:
Receptionist/Office Assistant - Part-Time, Until the Return of the Incumbent.


Union:
BCGEU - Health Services & Support - Community Subsector

Classification Grid:15(Wage - Step 1 - $25.27 to Step 4 - $27.86)

Benchmark Title:
Administrative Support 3
Benchmark Number:80103

Hours:
Part-Time8.00 a.m. - 12 noon, Monday through Friday

Reports to:
Executive Director

Job Summary:
Provides reception, clerical and office support for the James Bay Community Project.

Typical Job Duties:

  • Reception:
  • Receive visitors, volunteers and participants, directing to appropriate area, program or staff
  • Provide information on JBCP programs and other community resources in Greater Victoria
  • Sort incoming mail and deliveries for JBCP and tenants; process outgoing mail and deliver to mailbox.
  • Program Support:
  • Register participants for programs and activities
  • Data entry and other administrative support for programs as required
  • Assist with volunteer income tax program
  • Receive, record and submit program monies
  • Assist with JBCP food security programs
  • Provide database entry support for programs as required
  • Orientation of new staff to office procedures and equipment
  • Minute taking when required.
  • General Office Support:
  • Maintain notice boards and information displays
  • Receive and record donations
  • Design posters, registration forms and media ads according to specified format
  • Purchase office equipment and supplies
  • Ensure appropriate security procedures are followed in the storage and handling of confidential material
  • Maintain orderly and secure workspace and reception areas
  • Report unsafe or faulty equipment or building safety/security issues
  • Maintain opening procedures for the building
  • Kitchen food safety procedures, including cleaning and sanitizing of equipment and dishes.
  • Perform other related duties as required, as directed by the Executive Director.

Qualifications:

Education and Experience

  • Grade 12 equivalent, supplemented by relevant courses in office procedures
  • Must have accurate typing skills, minimum of 50wpm
  • Previous reception experience essential
  • Previous experience in social services setting desirable
  • An equivalent combination of education, training and experience may be considered.
Knowledge, Skills and Abilities

  • Punctual, reliable, flexible and adaptable
  • Ability to communicate and engage effectively with diverse clientele, staff, visitors and volunteers in a culturally sensitive, respectful and patient manner is essential
  • High level of confidentiality and diplomacy required
  • Ability to multitask is essential
  • Ability to organize and prioritize own workload is essential
  • Ability to work cooperatively as a team member is essential
  • Ability to problemsolve and/or redirect issues as appropriate is required
  • Excellent oral and written communication skills
  • Knowledge of standard office procedures and techniques
  • Knowledge of resources, agencies and programs in the community of James Bay and Greater Victoria desirable
  • Computer literacy, specifically word processing, desk top publishing and database use.

Job Types:
Part-time, Permanent

Salary:
From $25.27 per hour

Expected hours: 20 per week

Benefits:

  • Casual dress
  • Company pension
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Onsite parking
  • Paid time off
  • Vision care

Schedule:

  • 4 hour shift
  • Monday to Friday
  • Morning shift
  • No weekends

Ability to commute/relocate:

  • Victoria, BC V8V 1S5: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (preferred)

Experience:

  • Front desk: 3 years (required)
  • Administrative experience: 1 year (preferred)

Language:

  • Mandarin (preferred)

Work Location:
In person

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