Receptionist

1 week ago


Victoria, British Columbia, Canada Cedar and Sage Physiotherapy Full time

We are seeking a highly organized and compassionate Office Receptionist to provide essential support to both our valued clients and physiotherapy team.

In this role, you will be responsible for fostering a professional, respectful, and confidential environment while efficiently managing scheduling, billing, and general office maintenance.


Responsibilities:

  • Provide professional, warm, and confidential assistance to patients upon arrival, while multitasking general office duties.
  • Coordinate appointments efficiently and maintain accuracy in the clinic's scheduling system.
  • Handle billing processes securely and maintain confidentiality of sensitive data.
  • Maintain cleanliness and tidiness of the office space, ensuring a welcoming atmosphere for all visitors.
  • Direct inquiries to appropriate staff members discreetly.
  • Manage patient intake procedures, including verifying insurance details and updating records.
  • Assist with various administrative duties such as electronic filing, scanning, and data entry.
  • Collaborate confidentially with team members to ensure smooth patient care and clinic operations.

Qualifications:

  • Experience in a receptionist or customer service role, preferably in a healthcare setting.
  • Strong organizational skills and attention to detail, with the ability to multitask effectively.
  • Strong communication skills, both verbal and written, with a courteous and empathetic demeanor.
  • A positive attitude and willingness learn, adapt and contribute to a collaborative team environment.
  • Knowledge of medical terminology and experience in a healthcare setting is an asset but not required.

Benefits:

  • Comprehensive training and ongoing support to help you succeed in your role.
  • A supportive and inclusive work environment where your contributions are valued and recognized.

Job Type:
Part-time

Salary:
$20.00-$22.00 per hour

Expected hours: 24 per week

Schedule:

  • Monday to Friday
  • Morning shift

Ability to Commute:

  • Victoria, BC V8T 4E4 (required)

Work Location:
In person
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