Branch Manager

1 week ago

Brampton, Ontario, Canada Alterna Savings Full time

Scope of Position

Reporting to the VP Member Experience, Eastern Ontario the Branch Manager provides overall leadership in the achievement of team sales objectives and related activities to achieve a high standard of operational effectiveness, superior member/client experiences and optimal sales performance (including new business acquisition and retention). This position is responsible for the achievement of high impact service delivery across all roles within the assigned branch, building effective relationships with sales and service partners to ensure that superior member/client care is delivered.

Through ongoing coaching and development, the Branch Manager develops and implements strategies to maximize employee capability and engagement. This role also fosters a high-performance sales culture, implementing strategies and change initiatives that contribute to the achievement of established branch targets and ultimately the organization's strategic goals.

Major Responsibilities

Develops, manages and fosters high-performance sales culture that maximizes growth and promotes credit and service quality. Creates an engaging environment that aligns with Alterna's values, while encouraging and guiding employees to realize their maximum potential. Coaches, mentors and develops staff through clearly defined and measurable goals, establishing expectations to ensure sales targets are met. Evaluates the market for current industry trends, potential growth and uses this information to build tactical sales activities that will help achieve branch goals. Translates the organization's quarterly goals and objectives into effective strategies and performance targets for their assigned team. Oversees the branch operations ensuring that goals are being met and reports regularly on progress toward sales and business development plans. Accountable for resolving complex problems related to member satisfaction to ensure the needs of the member, staff and credit union are met. Ensures the adherence of internal controls, timely reporting and accurate internal audit processes, while maintaining balance between effective risk management and efficient, effective member/client service. Promotes and communicates Alterna's vision, values and strategic objectives to employees in a way that builds understanding and commitment. Establishes performance standards and evaluates employee performance to identify gaps in development or capability and implements strategies to address the gaps. Through workforce alignment strategies, recruits, assesses and selects employees that meet the highest standards of competency. Leads coordination of Branch SWOT analysis. Interviews and selects candidates for available positions with the branch. Understands and demonstrates support for Alterna's commitment to corporate social responsibility while establishing networks within the community to develop recognition of the Alterna brand.

Expectations / Outcomes

Achieve quarterly and annual sales goals within budget using key measurements of FUM, net income contribution and efficiency ratios Implements business plans that result in portfolio growth and profitability for the branch. Alterna's members will view the organization as exceeding their expectations in terms of service quality. Satisfactory internal and external audits Build strategic business relationships Alterna's member will have the appropriate products that suit their needs. Ensures branch employees are knowledgeable about Alterna's products and services. Branch employees understand the standards by which they are being measured, are engaged and motivated to achieve results. Professional and safe work environment is maintained. All policies and procedures are adhered to. Identify and duly note any exceptions to policy and procedures when recommending approval for credit

Qualifications

Post-secondary degree or diploma and minimum 5-7 years of relevant experience or an equivalent combination of education and experience. Completion or enrolled in CSC of IFIC Completion or enrolled in PFP or CFP Branch compliance course recommended but nor required Minimum of 3+ years credit granting experience Experience conducting SWOT analysis and using data to direct branch resources in the most efficient and effective manner

  • Branch Manager

    3 weeks ago

    Brampton, Ontario, Canada Alterna Full time

    Scope of Position Reporting to the VP Member Experience, Eastern Ontario the Branch Manager provides overall leadership in the achievement of team sales objectives and related activities to achieve a high standard of operational effectiveness, superior member/client experiences and optimal sales performance (including new business acquisition and retention)....

  • Branch Manager

    2 months ago

    Brampton, Ontario, Canada Alterna Full time

    Scope of Position Reporting to the VP Member Experience, Eastern Ontario the Branch Manager provides overall leadership in the achievement of team sales objectives and related activities to achieve a high standard of operational effectiveness, superior member/client experiences and optimal sales performance (including new business acquisition and retention)....

  • Branch Manager

    1 week ago

    Brampton, Ontario, Canada the Ladders Full time

    Scope of PositionReporting to the VP Member Experience, Eastern Ontario the Branch Manager provides overall leadership in the achievement of team sales objectives and related activities to achieve a high standard of operational effectiveness, superior member/client experiences and optimal sales perf

  • Branch Manager

    1 week ago

    Brampton, Ontario, Canada Cooper Equipment Rentals Full time

    Build your Career at Cooper Equipment RentalsWe are looking for a dynamic, customer-oriented leader to join our professional team as Branch Manager for our Pump and Power Division, based out of Brampton, ON.- Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work._Why Work with Us? Perks...

  • Branch Manager Sk Can

    1 week ago

    Brampton, Ontario, Canada Safety-Kleen Full time

    The OpportunitySafety-Kleen Brampton, ON is looking for a Branch Manager to join their safety conscious team You will be responsible for the sales growth, retention of customers, customer satisfaction, profitability, operational controls, health and safety performance and regulatory compliance of the branch.Why work for Safety-Kleen? Health and Safety is our...

  • Intensive Case Manager

    1 week ago

    Brampton, Ontario, Canada Canadian Mental Health Association- Peel Branch Full time

    We are officially starting our recruitment for the Black Health and Social Services HubCanadian Mental Health Association Peel Dufferin (CMHA Peel Dufferin) is partnering with LAMP Community Health Centre (LAMP CHC) and Roots Community Services Inc (RootsCS) to design, develop and implement an integrated health and social services hub with and for the Black,...

  • Operations Manager

    1 week ago

    Brampton, Ontario, Canada Hercules SLR Inc. Full time

    We are looking for an Operations Manager to join our team in Brampton, ON. Reporting to the Branch Manager, the Operations Manager is responsible for managing the day-to-day operations and ensuring all branch business operations are successful in the areas of Customer Service/Inside Sales, Rigging, Warehouse operations, Webbing and Inspections. This manager...

  • IT Assistant

    1 week ago

    Brampton, Ontario, Canada Canadian Mental Health Association- Peel Branch Full time

    Why join CMHA Peel Dufferin?Support your community. Advance your career. Fulfill your purpose.Joining the Canadian Mental Health Association - Peel Dufferin Branch means you'll be part of something meaningful. For starters, we're honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing...

  • IT Assistant

    1 week ago

    Brampton, Ontario, Canada Canadian Mental Health Association- Peel Branch Full time

    Support your community. Advance your career. Fulfill your purposeJoining the Canadian Mental Health Association - Peel Dufferin Branch means you'll be part of something meaningful. For starters, we're honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those...

  • Payroll Specialist

    1 week ago

    Brampton, Ontario, Canada Canadian Mental Health Association- Peel Branch Full time

    Support your community. Advance your career. Fulfill your purposeJoining the Canadian Mental Health Association - Peel Dufferin Branch means you'll be part of something meaningful. For starters, we're honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those...

  • Branch Manager, Sales

    1 week ago

    Brampton, Ontario, Canada Daniels Sharpsmart Inc. Full time

    Our story began with a passionate idea that we could change the world.... And to be honest, we've never stopped believing that... In 1986 it was a simple concept that microbiology teamed with innovation and clinical contribution could eliminate an issue that was profoundly impacting the healthcare industry – HIV acquired through needle-stick injuries. In...

  • Manager in Training

    1 week ago

    Brampton, Ontario, Canada Roofmart Full time

    Fantastic Opportunity to Be Part of a Great TeamRoofmart, Canada's National distributor for Exterior Building Supply for Roofing, Siding, Metal and Building Envelope. With over 50 Roofmart locations across Canada, we are strategically positioned to handle all our customer needs. We are looking for Enthusiastic, Driven, Outside of the Box Thinkers to help us...

  • Operations Manager

    1 week ago

    Brampton, Ontario, Canada Hercules SLR Inc. Full time

    We are looking for an Operations Manager to join our team in Brampton, ON. Reporting to the Branch Manager, the Operations Manager is responsible for managing the day-to-day operations and ensuring all branch business operations are successful in the areas of Customer Service/Inside Sales, Rigging, Warehouse operations, Webbing and Inspections. This manager...

  • Community Support Worker

    1 week ago

    Brampton, Ontario, Canada Canadian Mental Health Association- Peel Branch Full time

    Support your community. Advance your career. Fulfill your purposeJoining the Canadian Mental Health Association - Peel Dufferin Branch means you'll be part of something meaningful. For starters, we're honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those...

  • Intake Support Assistant

    1 week ago

    Brampton, Ontario, Canada Canadian Mental Health Association- Peel Branch Full time

    Support your community. Advance your career. Fulfill your purposeJoining the Canadian Mental Health Association - Peel Dufferin Branch means you'll be part of something meaningful. For starters, we're honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those...

  • Finance Assistant

    1 week ago

    Brampton, Ontario, Canada Canadian Mental Health Association- Peel Branch Full time

    Why join CMHA Peel Dufferin?Support your community. Advance your career. Fulfill your purpose.Joining the Canadian Mental Health Association - Peel Dufferin Branch means you'll be part of something meaningful. For starters, we're honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing...

  • Medical Administrative Assistant

    1 week ago

    Brampton, Ontario, Canada Canadian Mental Health Association- Peel Branch Full time

    Why join CMHA Peel Dufferin?Support your community. Advance your career. Fulfill your purposeJoining the Canadian Mental Health Association - Peel Dufferin Branch means you'll be part of something meaningful. We're incredibly proud to have been recognized with the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better....

  • Medical Administrative Assistant

    1 week ago

    Brampton, Ontario, Canada Canadian Mental Health Association- Peel Branch Full time

    Why join CMHA Peel Dufferin?Support your community. Advance your career. Fulfill your purposeJoining the Canadian Mental Health Association - Peel Dufferin Branch means you'll be part of something meaningful. We're incredibly proud to have been recognized with the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better....

  • Site Manager

    1 week ago

    Brampton, Ontario, Canada DB Schenker Full time

    At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual back-grounds, perspectives and skills. Together as one team, we are Here to...

  • Facilities and Operations Coordinator

    1 week ago

    Brampton, Ontario, Canada Canadian Mental Health Association- Peel Branch Full time

    Support your community. Advance your career. Fulfill your purposeJoining the Canadian Mental Health Association - Peel Dufferin Branch means you'll be part of something meaningful. For starters, we're honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those...