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IT Assistant

3 months ago

Brampton, Ontario, Canada Canadian Mental Health Association- Peel Branch Full time

Why join CMHA Peel Dufferin?

Support your community. Advance your career. Fulfill your purpose.
Joining the Canadian Mental Health Association - Peel Dufferin Branch means you'll be part of something meaningful.

For starters, we're honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better.

Providing support and services to those who live with mental illness and addictions, we're committed to increasing awareness and addressing the stigma surrounding mental health.

That's why we've made it a priority to create a diverse organization that represents the communities we serve - and the people we help.


We are currently seeking one full-time contract IT Assistant (End User Support) as part of the Canada Summer Jobs program


This role is a part of the Canada Summer Jobs initiative to support youth in obtaining quality temporary work experiences.

As an IT Assistant, you will report to the Director, Innovation and will work on projects that contribute to improved client services, client experience, or operational efficiencies.

The aim of the position is to support the incumbent's development of teamwork, communication, project management, and digital technology skills in a healthcare setting.

You'll perform a variety of important tasks that make each day new and exciting, and you'll belong to a team that supports and respects each other as we work together to make a difference within our organization.


Status: 8 week contract (anticipated contract dates will fall between June 10, 2024 and August 30, 2024); 30 hours a week

Hourly Rate:
$17.55

Location:
This position is based out of our Hurontario Street, Brampton office.

Although we operate within a hybrid workplace model, staff are required to have on-site and/or community presence as per program and client needs.


What You Will Do**:

  • Trouble shooting hardware (desktop/laptop/tablets) troubleshooting; Microsoft Windows and MS36
  • Desktop imaging and deployment technologies
  • Backup/restoring enduser systems
  • Trouble shooting mobile phones, and peripherals
  • Work to support the IT and Innovation department
  • This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities._

What You Need to Join Our Team:
Participants of Canada Summer Job roles
must meet the following requirements:

  • Must be between 15 and 30 years of age at the start of the employment
  • Must be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment
  • Must have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations
  • Must be able to work all 8 weeks consecutively

Additional Qualifications:

  • Currently enrolled in or a graduate of a postsecondary program in Business Administration, Information Technology, Information Systems, Project Management, or equivalent Degree or Diploma Program
  • Prior experience working with IT teams and project management would be an asset
  • Knowledge of Microsoft Office Suite
  • Strong Knowledge of Microsoft Outlook, Excel, Word, and PowerPoint
  • Attention to detail
  • Excellent verbal and written communications skills both in person and over the phone
  • Openness to operate from an antiracist, antioppressive, 2SLGBTQ+ affirming and intersectional framework
  • Fluency in a second language, including ASL (American Sign Language) is considered an asset.
  • Ability to work independently in a multitask environment and to prioritize tasks in a manner that meets staff needs and program objectives
  • Proof of administered fullseries Health Canada approved COVID19 vaccination prior to start date. If unable to be vaccinated for reasons relating to protected grounds under the Code, completed medical or religious exemption must be provided.
  • A satisfactory Vulnerable Sector Screening (Police Check) report

Deadline to Apply:
Until filled


At the Canadian Mental Health Association - Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness.

In your role, you'll support people to assist clients who are struggling, helping to them return to good health and reintegrate into the community.

In everything we do, we work together to make the world a better place - one person at a time.


  • CMHA Peel Dufferin champions equitable recruitment processes._
  • We are committed to establishing a qualified Board of Directors that is reflective of the diverse populations we serve and the diverse workforce we support._
  • In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Huma